I am writing to express my sincere gratitude and appreciation for the outstanding service provided by the team at Crowne Plaza Dar es Salaam during my recent stay. From the moment I stepped into the hotel, I was greeted with warmth and professionalism that set the tone for an unforgettable experience.

First and foremost, I must commend the staff for their impeccable attention to detail. Every aspect of my stay, from check-in to check-out, was handled with precision and care. The level of hospitality displayed by your team truly exceeded my expectations.

Moreover, the accommodations were nothing short of exceptional. My room was not only beautifully appointed but also immaculately clean, providing a comfortable and relaxing environment throughout my stay. The amenities provided added an extra layer of luxury to my experience, further enhancing my overall satisfaction.

Furthermore, I was particularly impressed by the culinary offerings at the hotel. The dining options were diverse and delicious, catering to a range of tastes and preferences. Whether enjoying a leisurely breakfast or indulging in a gourmet dinner, each meal was a culinary delight.

In addition to the outstanding facilities and amenities, it was the genuine warmth and hospitality of the staff that truly made my stay memorable. Every interaction was marked by a genuine desire to ensure my comfort and satisfaction, making me feel truly valued as a guest.

Overall, my experience at Crowne Plaza Dar es Salaam was nothing short of exceptional. The level of service provided by your team sets a benchmark for excellence in the hospitality industry. Please extend my heartfelt thanks to everyone involved in making my stay truly memorable. I look forward to returning to Crowne Plaza Dar es Salaam in the future and experiencing your unparalleled service once again.

Warm regards Kumar

The roads leading to the hotel from the main airport are in horrific condition due to roadwoks.This makes the journey long and painful both ways. The hotel provides a peaceful and relaxing break from any journey and will be better still when the roads are finished around it.

It’s a Crowne Plaza and it lives up to the standard with friendly and efficient service and modern, well appointed rooms. The food served from the á la carte menu is however way below par with the calamari and tomato soup I had ordered almost inedible. Calamari was strips cut from a steak, served with some sweet sauce and tough as hell. Soup was a very sweet thin liquid offering that was served with a bread roll that came from The Ark.

Best hotel in town

Room offers good service, but the recipients are quite slow-moving individuals. The check-in process takes a lengthy 30 minutes to complete and obtain the room. Unwelcoming and rigid staff at the reception significantly detracted from the overall experience.

Such a serene and beautiful place. So much variety with food especially breakfast

Nice Place. Safe and secured. Grand lobby.

Nice rooms, excellent washroom, good breakfast.
Internet was slow though.

Good service and the rooms are very good

Good hotel with comfortable beds and pleasant surroundings. Worth a stay.

Had a flight cancelation & received accomodation from the airline. The facility is clean; the bed is reasonably comfortable. The furnishings are a little worn. The menu options are excellent, especially the grilled options. And the staff are professional and always willing to offer assistance.

Nice and cool place

Standard hotel with great staff.

It’s a beautiful cozy hotel, great location. The building next door has a very loud generator but it’s a great place besides that

Clean and good business type hotell. However a rigid staff that is unhelpful at check in. Forced to through online booking over a 5$ price difference compared to booking a night in the reception.

Attention to detail and helpful. Outdoor sitting around the pool was breath taking. Food fabulous and loved their cleanliness.

Very clean. Nice rooms. But the shuttle to the airport is expensive. Take Uber if you can and if you are traveling solo. Food was good. Coffee was ok. Pool is small.

Very beautiful hotel at the heart of Upanga. Would definitely recommend