Publicité
Avis des membres sur GOLDEN TULIP VIVALDI
3.8/5
53 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Francesco Lusciano
Visité en octobre 2023
Buon albergo pulito e confortevole
GOLDEN TULIP VIVALDI
Responsable
13/10/2023 à 15:58
Dear Francesco,
Thank you for your lovely review. It has been a pleasure to host you with us at the Golden Tulip Vivaldi and we are delighted to learn that you enjoyed every aspect of your stay.
We will be looking forward to welcoming you back shortly. Until then, best wishes.
Sincerely,
DM
Thank you for your lovely review. It has been a pleasure to host you with us at the Golden Tulip Vivaldi and we are delighted to learn that you enjoyed every aspect of your stay.
We will be looking forward to welcoming you back shortly. Until then, best wishes.
Sincerely,
DM
Sandra Miranda
Visité en octobre 2023
Chambre spacieuse et vue sur mer incroyable. la nuit on entend les bruits venant des autres chambres dommage. Un nettoyage du sol chambre et surtout terrasse à revoir. Petit déjeuner très très bien un véritable large choix
GOLDEN TULIP VIVALDI
Responsable
13/10/2023 à 15:57
Dear Sandra,
We appreciate your comments regarding your recent visit to the Golden Tulip Vivaldi. We were thrilled to read that you had a wonderful time, thanks in large part to the room we provided you and the lively, central location. We apologise for any difficulty caused by your remarks concerning our housekeeping and assure you that we have taken them in consideration.
In the future, we hope to see you again in Malta.
Best regards,
DM
We appreciate your comments regarding your recent visit to the Golden Tulip Vivaldi. We were thrilled to read that you had a wonderful time, thanks in large part to the room we provided you and the lively, central location. We apologise for any difficulty caused by your remarks concerning our housekeeping and assure you that we have taken them in consideration.
In the future, we hope to see you again in Malta.
Best regards,
DM
Publicité
Daniel Granon
Visité en octobre 2023
Réceptionnistes parlant uniquement français, décevant dans un hôtel quatre étoiles !
Chambre ayant vue sur l'arrière de l'hôtel très bruyant
Choisissez vue mer sinon laissez tomber...
Chambre ayant vue sur l'arrière de l'hôtel très bruyant
Choisissez vue mer sinon laissez tomber...
GOLDEN TULIP VIVALDI
Responsable
09/10/2023 à 18:32
Dear Daniel,
Thank you for staying with us and for leaving feedback on Google. We were sorry to read that your stay with us did not meet your expectations because our staff speaks your language, French, as part of their language repertoire. Other languages they speak are English, Maltese, Spanish, Arabic, Philippine and Bangladeshi. Nonetheless, please accept our sincerest apologies for the inconvenience.
Notwithstanding, we hope that you would give us another chance to make things up for you by hosting you again in the future. Until then, we wish you all the best.
Sincerely,
DM
Thank you for staying with us and for leaving feedback on Google. We were sorry to read that your stay with us did not meet your expectations because our staff speaks your language, French, as part of their language repertoire. Other languages they speak are English, Maltese, Spanish, Arabic, Philippine and Bangladeshi. Nonetheless, please accept our sincerest apologies for the inconvenience.
Notwithstanding, we hope that you would give us another chance to make things up for you by hosting you again in the future. Until then, we wish you all the best.
Sincerely,
DM
Mireille Gonzalez
Visité en octobre 2023
Très bel hôtel chambres spacieuses une belle vue sur la mer . Petit benole sur la ville un peu trop urbaine pour nous mais si vous vous éloignez de st giljan vous trouverez des villes magnifique a visiter
GOLDEN TULIP VIVALDI
Responsable
09/10/2023 à 16:09
Dear Mireille,
Thank you for reviewing and rating Golden Tulip Vivaldi on Google. We are very happy you have highlighted our product and for staying with us. Please know that we cannot wait to have you back with us next time you are travelling to Malta.
Sincerely,
DM
Thank you for reviewing and rating Golden Tulip Vivaldi on Google. We are very happy you have highlighted our product and for staying with us. Please know that we cannot wait to have you back with us next time you are travelling to Malta.
Sincerely,
DM
Rocio Valdés Rubio
Visité en octobre 2023
Habitaciones grandes y cómodas, la única pega fue la orientación ya que daba a un patio interno con aires acondicionados y hacia mucho ruido. La terraza cerrada y el aire acondicionado puesto. la habitación era para minusválidos por lo que el baño estaba adaptado y fue un poco incómodo el retrete. Las camas eran muy comodas
GOLDEN TULIP VIVALDI
Responsable
08/10/2023 à 15:59
Dear Rocio Valdés Rubio,
Thank you for your feedback following your recent stay with us here at the Golden Tulip Vivaldi. We were very pleased to learn that you enjoyed an excellent stay,. Regarding your comments about the ACs we do apologise for any inconvenience caused and assure you that your feedback is well noted.
We look forward to welcoming you back to Malta in the future.
Kind regards,
DM
Thank you for your feedback following your recent stay with us here at the Golden Tulip Vivaldi. We were very pleased to learn that you enjoyed an excellent stay,. Regarding your comments about the ACs we do apologise for any inconvenience caused and assure you that your feedback is well noted.
We look forward to welcoming you back to Malta in the future.
Kind regards,
DM
Rachael Turner
Visité en octobre 2023
Great location! Decent sized rooms, a little dated but besides that great service and pool area was brilliant!
GOLDEN TULIP VIVALDI
Responsable
07/10/2023 à 16:27
Dear Rachael,
Thank you for staying at the Golden Tulip Vivaldi and for recalling your positive occurrence on Google. We were excited to read that you enjoyed your reside. Feedback like yours makes our daily efforts worth their while.
We are already looking forward to welcoming you back to our hotel. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.
Kind regards,
DM
Thank you for staying at the Golden Tulip Vivaldi and for recalling your positive occurrence on Google. We were excited to read that you enjoyed your reside. Feedback like yours makes our daily efforts worth their while.
We are already looking forward to welcoming you back to our hotel. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.
Kind regards,
DM
Francesca Maida
Visité en octobre 2023
Ottimo hotel. Personale gentile e servizio eccellente. Ritornerò volentieri.
GOLDEN TULIP VIVALDI
Responsable
07/10/2023 à 16:26
Dear Francesca,
Thank you for staying at the Golden Tulip Vivaldi and for captivating the positive experience of your vacation on Google. We were thrilled to read that you enjoyed your stay comprehensively and that you had a great experience in our hotel.
We are already looking forward to welcoming you back to our hotel. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.
Kind regards,
DM
Thank you for staying at the Golden Tulip Vivaldi and for captivating the positive experience of your vacation on Google. We were thrilled to read that you enjoyed your stay comprehensively and that you had a great experience in our hotel.
We are already looking forward to welcoming you back to our hotel. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.
Kind regards,
DM
HC Bordeaux
Visité en octobre 2023
Literie très très inconfortable.
Après une 1ere nuit très mauvaise en raison d'un matelas en très mauvais état (ressorts très très usés), le personnel a accepté que nous changions de chambre. Dans la nouvelle chambre, le lit est dans le même état : très mauvais. On sent les ressorts dans le dos (et pourtant nous sommes des petit/moyen format).
Pour un hôtel 4 étoiles, c'est incroyable que la base d'un hôtel : dormir, le lit ne soit pas une priorité.
Le petit-déjeuner est bien et le personnel y est agréable.
Après une 1ere nuit très mauvaise en raison d'un matelas en très mauvais état (ressorts très très usés), le personnel a accepté que nous changions de chambre. Dans la nouvelle chambre, le lit est dans le même état : très mauvais. On sent les ressorts dans le dos (et pourtant nous sommes des petit/moyen format).
Pour un hôtel 4 étoiles, c'est incroyable que la base d'un hôtel : dormir, le lit ne soit pas une priorité.
Le petit-déjeuner est bien et le personnel y est agréable.
GOLDEN TULIP VIVALDI
Responsable
04/10/2023 à 16:28
Dear HC Bordeaux,
Thank you for taking the time to share your feedback. We were sorry to read that on this occasion the experience did not meet your expectations and we would like to apologise for this. Please note that we take these comments very seriously and that we will make sure these issues are addressed in the future. In the meantime, your comments have been shared with senior management for review.
Thank you for being loyal and we sincerely hope to see you again in the future.
Kind regards,
DM
Thank you for taking the time to share your feedback. We were sorry to read that on this occasion the experience did not meet your expectations and we would like to apologise for this. Please note that we take these comments very seriously and that we will make sure these issues are addressed in the future. In the meantime, your comments have been shared with senior management for review.
Thank you for being loyal and we sincerely hope to see you again in the future.
Kind regards,
DM
Steve Beraud
Visité en octobre 2023
Bon hôtel,bon repas et buffets et petits déjeuners
Personnels sympathique
Personnels sympathique
GOLDEN TULIP VIVALDI
Responsable
04/10/2023 à 16:27
Dear Steve,
Thank you very much for staying at the Golden Tulip Vivaldi and taking a moment to share the positive experience of your sojourn with us. We were delighted to see you thoroughly enjoyed your stay and that you had a wonderful overall experience in our hotel.
We look forward to welcoming you back to our hotel soon. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.
Kind regards,
DM
Thank you very much for staying at the Golden Tulip Vivaldi and taking a moment to share the positive experience of your sojourn with us. We were delighted to see you thoroughly enjoyed your stay and that you had a wonderful overall experience in our hotel.
We look forward to welcoming you back to our hotel soon. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.
Kind regards,
DM
Carmelo Ciarcià
Visité en octobre 2023
Ottimo
GOLDEN TULIP VIVALDI
Responsable
03/10/2023 à 16:41
Dear Carmelo,
Thank you very much for your last stay with us and for taking a moment to share your general appreciation with us. Your satisfaction is the purpose of our jobs, and that is why the entire team and I are delighted to hear you enjoyed everything.
Once again, thank you so much for visiting us and for recommending us so strongly. We do hope to have the opportunity to welcome you back soon within our property. Until then, we wish you all the best.
Sincerely,
DM
Thank you very much for your last stay with us and for taking a moment to share your general appreciation with us. Your satisfaction is the purpose of our jobs, and that is why the entire team and I are delighted to hear you enjoyed everything.
Once again, thank you so much for visiting us and for recommending us so strongly. We do hope to have the opportunity to welcome you back soon within our property. Until then, we wish you all the best.
Sincerely,
DM
Helena Be
Visité en octobre 2023
A clean and comfortable hotel near the centre of St. Julians. The room is good, the bed comfortable. Service is friendly and we have a free parking space. Breakfast is ok, some items from the buffet are not that great, but all in all the breakfast offers a variety of food. We can recommend a stay here.
GOLDEN TULIP VIVALDI
Responsable
02/10/2023 à 16:13
Dear Helena,
We appreciate you taking the time to tell us about your recent stay with us. We were happy to learn that you liked the room and our professional service. However, we have carefully noted your criticisms regarding breakfast. We apologize if you felt that our service was inconsistent and will make sure to share your feedback with our restaurant manager for further adjustment.
We appreciate your business and hope to welcome you back to the Golden Tulip Vivaldi in the future.
Sincerely,
DM
We appreciate you taking the time to tell us about your recent stay with us. We were happy to learn that you liked the room and our professional service. However, we have carefully noted your criticisms regarding breakfast. We apologize if you felt that our service was inconsistent and will make sure to share your feedback with our restaurant manager for further adjustment.
We appreciate your business and hope to welcome you back to the Golden Tulip Vivaldi in the future.
Sincerely,
DM
Angel R Oliver
Visité en septembre 2023
Muy buen hotel de 4 estrellas, mi habitación estaba recién remodelada. El desayuno es bueno y la ubicación es muy cercana a discotecas y playa
GOLDEN TULIP VIVALDI
Responsable
02/10/2023 à 16:10
Dear Angel,
Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations as well as the location of our property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations.
We look forward to welcoming you back to our hotel in the future. Until then, best wishes.
Sincerely,
DM
Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations as well as the location of our property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations.
We look forward to welcoming you back to our hotel in the future. Until then, best wishes.
Sincerely,
DM
Nero W
Visité en septembre 2023
My room on the first floor was in an Old Fashioned Style and quite big with a big window front and small balcony. Smoking only allowed outside and on the 7th Floor (Pool Area + Bar)
Breakfast was good, lots of food to choose from. The breakfast/dining room is very big with tall walls and a super big sea view window front. (However the window front was very dirty and not really pleasant to see through)
Their laundry service doesn’t operate inside the hotel and is only every two days.
Breakfast was good, lots of food to choose from. The breakfast/dining room is very big with tall walls and a super big sea view window front. (However the window front was very dirty and not really pleasant to see through)
Their laundry service doesn’t operate inside the hotel and is only every two days.
GOLDEN TULIP VIVALDI
Responsable
29/09/2023 à 16:25
Dear Nero,
We appreciate you taking the time to provide us with a review. We value your insightful criticism since it enables us to pinpoint the areas in which the experience of our visitors could be enhanced. We regret any hardship we may have caused you and were disappointed to learn about the errors you encountered.
We hope you'll use the chance to stay at our hotel once more in the future.
Yours Sincerely,
DM
We appreciate you taking the time to provide us with a review. We value your insightful criticism since it enables us to pinpoint the areas in which the experience of our visitors could be enhanced. We regret any hardship we may have caused you and were disappointed to learn about the errors you encountered.
We hope you'll use the chance to stay at our hotel once more in the future.
Yours Sincerely,
DM
Maria Walton
Visité en septembre 2023
Excellent house keeping, spotlessly clean. Great view would be nice to have had a chair on the balcony. Only thought I had was the bedroom furniture needs painting looks very tied yet still in good condition. Beds very comfy . Reception area lovely and calm cooling feeling . Thank you for a lovely stay our first time in Malta.
GOLDEN TULIP VIVALDI
Responsable
26/09/2023 à 16:20
Dear Maria,
From the Golden Tulip Vivaldi, best of wishes! We appreciate you choosing to stay with us and taking the time to post a review on Google. Your comments have been passed along to the appropriate department since they help us enhance future stays and recognise our staff for outstanding service.
Once again, we appreciate your time and hope to see you again soon.
Regards,
DM
From the Golden Tulip Vivaldi, best of wishes! We appreciate you choosing to stay with us and taking the time to post a review on Google. Your comments have been passed along to the appropriate department since they help us enhance future stays and recognise our staff for outstanding service.
Once again, we appreciate your time and hope to see you again soon.
Regards,
DM
Ahmed Srabovic
Visité en septembre 2023
Pogled iz sobe veoma los , usluga i lokacija odlična
GOLDEN TULIP VIVALDI
Responsable
26/09/2023 à 16:18
Dear Ahmed,
Warm greetings from the Golden Tulip Vivaldi! Thank you for staying with us and for taking the time to share your experience on Google. Your feedback has been shared with the respective department as it allows us to improve future stays and commend our team members for exceptional service.
Thank you again for your time and we look forward to welcoming you back again soon.
Regards,
DM
Warm greetings from the Golden Tulip Vivaldi! Thank you for staying with us and for taking the time to share your experience on Google. Your feedback has been shared with the respective department as it allows us to improve future stays and commend our team members for exceptional service.
Thank you again for your time and we look forward to welcoming you back again soon.
Regards,
DM
Valerie Caseiro
Visité en septembre 2023
L'hôtel est situé à St Julian, à 5 minutes du plein centre. Hôtel très propre, personnel vraiment très gentil, une piscine sur le toit, pas très grande mais bien agréable en rentrant des visites, un parking , en septembre la moyenne d'âge est plutôt âgée, donc pour des jeunes c'est pas top. Trois points de restauration. Les buffets sont bons, le petit déjeuner très complet, le gros points négatif de cet établissement les chambres donnant sur l'arrière de L'hôtel, sur le toit le système de clim et de ventilation, impossible d'ouvrir les fenêtres, l'odeur et surtout le bruit très important est insupportable. Il faut bien installer les équipements quelque part mais peut être éviter d'avoir des chambres de ce côté. J'enlève 2 étoiles pour cette raison. Prendre impérativement l'option vue mer si vous voulez être bien.
Visité en septembre
Visité en septembre
GOLDEN TULIP VIVALDI
Responsable
23/09/2023 à 15:57
Dear Valerie,
Thank you for your feedback following your recent stay with us here at the Golden Tulip Vivaldi. We were very pleased to learn that you enjoyed breakfast and the central and vibrant location. Regarding your comments about the AC chillers in the internal yard, please note that we had to put these chillers somewhere as without them there would not have been AC in the common areas. As you also know we have a pool on the roof top so no space for AC chillers there either. Simply, there is no other space for them and if we had to close the rooms facing the internal yard, we would be closing off half of the hotel. We do apologise for any inconvenience caused and assure you that your feedback is well noted.
We look forward to welcoming you back to Malta in the future.
Kind regards,
DM
Thank you for your feedback following your recent stay with us here at the Golden Tulip Vivaldi. We were very pleased to learn that you enjoyed breakfast and the central and vibrant location. Regarding your comments about the AC chillers in the internal yard, please note that we had to put these chillers somewhere as without them there would not have been AC in the common areas. As you also know we have a pool on the roof top so no space for AC chillers there either. Simply, there is no other space for them and if we had to close the rooms facing the internal yard, we would be closing off half of the hotel. We do apologise for any inconvenience caused and assure you that your feedback is well noted.
We look forward to welcoming you back to Malta in the future.
Kind regards,
DM
Liliana Della Rosa
Visité en septembre 2023
Ho soggiornato 4 giorni, tutto bene camera spaziosa pulita e panoramica. Posizione Centrale vicino al mare e al centro della città , colazione abbondante . Lo consiglio
Liliana Della Rosa
Liliana Della Rosa
GOLDEN TULIP VIVALDI
Responsable
23/09/2023 à 15:53
Dear Liliana,
Thank you for taking the time to review us on Google. We were sorry to see that on this occasion it seems that the experience did not meet your expectations and we would like to apologise for this. Please note that we take these reviews very seriously and we were confused about how your comments were all positive but only rated us 2 out of 5. Furthermore, if you shared with us where we failed you, we would have made sure these issues were addressed in the future. Nonetheless, we apologise if we have caused you any inconvenience.
Thank you for staying with us and we sincerely hope to see you again in the future.
Kind regards,
DM
Thank you for taking the time to review us on Google. We were sorry to see that on this occasion it seems that the experience did not meet your expectations and we would like to apologise for this. Please note that we take these reviews very seriously and we were confused about how your comments were all positive but only rated us 2 out of 5. Furthermore, if you shared with us where we failed you, we would have made sure these issues were addressed in the future. Nonetheless, we apologise if we have caused you any inconvenience.
Thank you for staying with us and we sincerely hope to see you again in the future.
Kind regards,
DM
Federica Sarubbi
Visité en septembre 2023
Personale gentile e attento (un po’ meno quello addetto alla ristorazione) camere belle e pulite con una stupenda vista mare anche se un po’ antiquate e con la moquette a terra che non ispira molta fiducia in termini di pulizia… buon cibo e vasta selezione sia a cena che a colazione, dolci buonissimi e soprattutto posizione ottima. Centralissimo
Consigliato
Consigliato
GOLDEN TULIP VIVALDI
Responsable
21/09/2023 à 17:27
Dear Federica,
Thank you for residing at the Golden Tulip Vivaldi and for reviewing us on Google. We were pleased to read that you enjoyed our product and services such as breakfast. Your satisfaction is our prime concern and hence, we are pleased that we managed to meet up with your standards and expectations.
Once again, thank you for staying with us and hope that we will have the pleasure to host you again in the future.
Regards,
DM
Thank you for residing at the Golden Tulip Vivaldi and for reviewing us on Google. We were pleased to read that you enjoyed our product and services such as breakfast. Your satisfaction is our prime concern and hence, we are pleased that we managed to meet up with your standards and expectations.
Once again, thank you for staying with us and hope that we will have the pleasure to host you again in the future.
Regards,
DM
Adelaide Ibelli
Visité en septembre 2023
È stata un ottima esperienza.
Qualcosina da ritoccare ma tutto sommato mi sono trovata benissimo. Personale gentilissimo che parlava anche un pò di italiano, cosa non trascurabile visto il mio inglese non eccellente. La colazione al top, soprattutto l'omelette preparata sul momento da una signora super gentile e simpaticissima. (Amel)
Camere pulite ed ampie così come il bagno ( vasca però scomoda)Letti comodi e sempre tutto pulito e con kit di cortesia ogni giorno.
Piscina sul tetto perfetta per rilassarsi con bar e personale gentilissimo.
Albergo che consiglio e che se dovessi tornare a Malta risceglierei
Qualcosina da ritoccare ma tutto sommato mi sono trovata benissimo. Personale gentilissimo che parlava anche un pò di italiano, cosa non trascurabile visto il mio inglese non eccellente. La colazione al top, soprattutto l'omelette preparata sul momento da una signora super gentile e simpaticissima. (Amel)
Camere pulite ed ampie così come il bagno ( vasca però scomoda)Letti comodi e sempre tutto pulito e con kit di cortesia ogni giorno.
Piscina sul tetto perfetta per rilassarsi con bar e personale gentilissimo.
Albergo che consiglio e che se dovessi tornare a Malta risceglierei
GOLDEN TULIP VIVALDI
Responsable
20/09/2023 à 16:33
Dear Adelaide,
The Management of the hotel would like to thank you for choosing Golden Tulip Vivaldi for your stay whilst in Malta and for sharing your feedback. We were pleased that you enjoyed most of the hotel's facilities and we were delighted to learn that you enjoyed your holiday with us and that you found our hotel lovely to stay in. Furthermore, we were glad to read that the service of our professional and helpful staff was of your liking.
Whilst thanking you once again, we hope to have the opportunity to welcome you back to Malta and of course to Golden Tulip Vivaldi.
Sincere regards,
DM
The Management of the hotel would like to thank you for choosing Golden Tulip Vivaldi for your stay whilst in Malta and for sharing your feedback. We were pleased that you enjoyed most of the hotel's facilities and we were delighted to learn that you enjoyed your holiday with us and that you found our hotel lovely to stay in. Furthermore, we were glad to read that the service of our professional and helpful staff was of your liking.
Whilst thanking you once again, we hope to have the opportunity to welcome you back to Malta and of course to Golden Tulip Vivaldi.
Sincere regards,
DM
Visité en février 2022
Rapport Qualité/Prix
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Très belle vue
Très jolie quatre étoile nous avons séjourné dans une des suites avec grand balcon.le petit déjeuné est servi dans une grande et belle salle et le petit déjeuné est très bon.il y a une piscine intérieur et un parking
Publicité
Visité en février 2018
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hôtel rénové en plein centre de l'animation. chambres confortables; éviter celles qui donnent sur la rue car c'est un quartier bruyant surtout les fins de semaine (quartier PACE). Installation SPA assez anciennes (non rénovées) avec belle piscine, jacuzzi. Sauna et hamman qui ne fonctionnaient pas lors de notre passage. Personnel correct, petits déjeuners complet; y compris produits sans gluten. Le rapport qualité prix est très bon. Parking à 8 euros par 24 heures en sous sol (juste à côté de l'hôtel). Très belle vue sur le toit avec piscine e transats. Pas lin d'une petite plage sans charme.
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L'hotel est bien...généralement. Grandes chambres, assez propres. Par contre, les couloirs (moquettes) ne sont pas vraiment nettoyés. Happy hour de 18-19 dans le bar bien trop climatisé. Le restaurant - OUBLIEZ ! A part une soirée à thème "Italy", ce n'est vraiment pas bon.
La piscine couverte est bien, malheureusement le sauna était "out of order", tout comme le hammam. Situation dans un quartier animé...
La piscine couverte est bien, malheureusement le sauna était "out of order", tout comme le hammam. Situation dans un quartier animé...
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Thank you for your feedback following your recent stay with us. We were very pleased to learn that you enjoyed your stay. Nonetheless, we were sorry that your experience was not totally to your expectations and we would like to apologise for this. In the meantime, your comments have been shared with the appropriate department for review.
We look forward to welcoming you back to Malta in the future. Until then, best wishes.
Kind regards,
DM