LE CARDINAL EXCLUSIVE RESORT

Small hotel with a very nice west view

Good ?????

My wife and myself, have been professional in the tourisms industry for over decades, and we visited and stayed in hundreds of hotels in Mauritius and abroad. We stayed at Le Cardinal Exclusive Resort for 4 nights with our 2 sons and it was one of a lifetime experience. We were warmly welcomed upon our arrival with a really nice cocktail and not just a sample of any fantasy drink. The check-in was done within seconds and within minutes we were in our room, followed by our luggage. He had a huge duplex room with a living room, toilet, minibar, and bunk bedroom for the children with a sea view terrace on the ground floor. On the first floor was the master bedroom, bathtub, WC and shower and again with a great view of the ocean.
The resort is sweetly small and convenient, we were the only Mauritian family staying at the resort and we were treated like kings and queen, the staffs, namely: Dinnoo, Daniel, Axel, Keshav, Ishfaaq, Devram, Kushi and of course the front office team made us feel so welcomed throughout our stay. They cared for our every single wish: DVD players, special meal for the kids… etc.
They do not have a buffet option and we believe that they do not need one. There is an a la carte option and a daily chef’s suggestion and every night we enjoyed only the chef’s suggestion with great delight. The food is amazing.
Certainly 3 can-do-better items would make the resort the perfect 5 star: a warm/cold welcoming towel upon arrival, a fruit/treat platter in the room, night room refreshing, but our overall experience was amazing, and we left the resort with the promise that we’ll come back soon. HIGHLY RECOMMENDED resort to rest, relax and enjoy nice lobsters.

As half board guests of the neighbouring Casuarina Hotel (under same management) we went here a couple of times for lunch. It's a relatively expensive (£30+ pp with wine) treat with better (but not great) service. The first time we went for lunch we were told we were welcome to stay on Cardinal sun loungers on beach that afternoon, the second time we were immediately told to vacate which was rude & inconsistent. Suggest you apply policies consistently to avoid offence, pretty much ruined our final afternoon in Mauritius.

Check in was an hour late. Then in the confusion, no room key given. So not too happy about that. Dinner meat a little on the tough side. Rooms are very nice. Beach is good. Piano player during dinner a lovely touch. No iron in the rooms.