Retour à la fiche établissement VILLA GENESIS

avis_word VILLA GENESIS Menton

Avis des membres sur VILLA GENESIS

4/5

8 avis

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Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.

Larisa S.

Visité en octobre 2023

Отличная гостиница.приятный дизайн,хорошее расположение , парковка во дворе ,бассейн ,кофе и чай есть всегда.Персонал очень доброжелюбный, особенно Катя помогла во всех вопросах касающихся нашего отдыха.Обязательно вернёмся сюда ещё раз.

E. P.

Visité en octobre 2023

Wir haben eine wunderschöne Woche in diesem wirklich bezaubernden Hotel verbracht. Auch wenn die Saison schon zu Ende ging wurden wir hier sehr herzlich Empfangen. Besonders zu erwähnen ist KATJA sie kümmert sich besonders herzlich um die Gäste. Vielen Dank dafür!! Wir kommen gerne wieder.

Yann_ E.

Visité en septembre 2023

Rooms = too small , A/C was not working for 2 days
Service = 0 , arrogant man at front desk ! He shall go back to school to learn hospitality

Location = ok but far from old town

Cindy S.

Visité en septembre 2023

A truly wonderful hotel! Easy to communicate with ahead of time, staff greeted us and assisted with luggage. We were given an upper level room as an upgrade and were treated with the utmost courtesy and kindness! The pool is a wonderful oasis from the crowds of the coast. Parking is gated and private. Our bed was so comfortable and our room modern with excellent towels, sheets, pillows, shower, accessories. AC worked very well and we had two fabulous nights. Breakfast was ample and again the staff could not have been more helpful and kind. Highly recommend treating yourself to this hotel! Enjoy

Brooklynn B.

Visité en septembre 2023

Villa genesis looked great online but in person is very underwhelming and unwelcoming. They do not meet the standards of a “luxury hotel.” The grounds and rooms are much smaller than the pictures portray. We could not pull our car in the gate to drop off luggage and there was no one to assist with luggage. The AC also was not working the first 2 days. They failed to disclose that to us. The worst incident was someone/something from the room above dumped a bucket of unknown liquid onto our balcony, which drenched me as well as the breakfast I just bought. I was ready for the day and had to shower, change outfits. We just wanted to leave but the staff would not refund us as we booked a non-refundable rate. They ended up giving us one night free but did not allow any further partial refund to leave early. We explained it was our 10 year anniversary (which they did nothing to acknowledge) and we can no longer relax in this place. They would not even give us a different room and told us we could pay regular price for an upgrade if we wanted. As a physician I barley get anytime for vacation, and it was not worth it to spend it here. Importantly, they did not validate my concerns and acted as if I made up the incident of getting drenched. The next day, there was more water that poured onto the balcony. Thankfully I was not sitting out there. I do not recommend this place as a “luxury” hotel. They need to have better customer service.

Fabrice W.

Visité en août 2023

Magnifique demeure, avec superbe décoration extérieure, parking sécurisé et sa piscine.
Très bien réceptionné par l homme qui s occupe du parking et vous portes vos valise au contraire de la réceptionniste, peu accueillante et pas souriante.
Une reception un peu bizarre avec une personne travaillant dans un accès vers les chambres.
Les chambres très moderne, confortables et spacieuses. décoré avec goût et qualité. Literie excellente.

Michael B.

Visité en août 2023

Superbe séjour passé dans cet hôtel. Un merci particulier à Habib et Costi pour leur gentillesse. Piscine très agréable, belle espace extérieur, belles chambres. Rien à redire !

Lars B.

Visité en juillet 2023

Villa Genesis provides a true sanctuary in central Menton that we can warmly recommend. The location of the establishment is excellent with peaceful seclusion just a stone's throw from the promenade with a very nice pool area. The room we were assigned (a junior suite) was spacious and spotless, with great low key décor, crisp bed sheets and a wonderful large bathroom The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Mr Jaudy and his team took care of us with great attention and nothing was too much trouble.

In short. - Villa Genesis is simply a gem!