HOLIDAY INN COQUELLES ^{* * * *}

One of the most horrible stays in a hotel I ever had!
Beginning with the reservation: I selected "German" as language for the reservation by phone but, the lady in the central reservation office spoke a very bad German and refused a transmission to an operator in French or English as well as to another German speaking colleague. I tried to book a room for a disabled person (accessible for wheel chair) but, she did not understand what I wanted and only a second phone call to another person could fix this.
Payment had already to be effected at the arrival although credit card numer had been mentioned during the process of reservation. This is inappropriate for a 4 stars house!
On the spot we found an extremely small and tight room where turning the wheel chair was nearly impossible. Only pushing the beds towards the walls was a solution to move.
Carpet floor is insanitary and no more contemporary!
Grab handle at the toilet was installed in a ridiculous place (too far to the back, it would have been suitable as an arm rest of a wing chair) and did not help very much during the process of transfer.
Due to summer wheather the room was rather hot. Window could only be oped a slid wide and air-condiditon worked so noisy that we had to turn it off for sleeping.
The mattress on the front edge of the bed (including its topper) was so compressed due to long use that one nearly rolled out of the bed when lying.
The restaurant was an athmospherical reminiscent of a department store canteen. Clientele loud and noisy, children rampaging and running wild between tables far beyond the normal level. Bad acoustics made people speak even louder.
All in all this hotel has passed its best days and was a complete dissapointment for the price we paid. It was my first and last time I booked Holiday Inn (Horrible Inn).

This was our third stay at this hotel and our previous stays have been fine. We like the setting of the hotel - it’s close to the Eurotunnel, shops and there is always plenty of safe parking. Unfortunately we had some major issues this time. We checked in no problem and were given our room card. When we opened the room door we were horrified to find a gentleman already in there on the bed. He was as shocked and upset as we were. Reception apologised, allocated us another room and gave us a voucher for a free drink at the bar as an apology. |The new room (220) was fine initially - comfy bed and good WiFi although a grim view over the tradesmen’s entrance to the kitchen. The big problems started at the crack of dawn with delivery lorries reversing and unloading right under our window. Crashing and banging and reversing warning beepers blaring out. It woke us up and continued so we couldn’t get back to sleep. This is a very bad room - ask to change unless you don’t mind being woken up before 6am.

Ontzettend fijne ontvangst, ruime parkeergelegenheid en veel mogelijkheid om op te laden. Het ontbijtbuffet is prima. Voor elk wat wils.||Jammer dat er twee oorwurmen over ons bed scharrelen toen we op de kamer kwamen. Verder lag er een kaartje van de schoonmaak dat er heel erg aan hygiëne gewerkt wordt. Wat dan weer jammer is als er zwarte haren op de badkamer vloer liggen. ||Voor de rest prima hotel voor 1 nacht vlak bij de Le Shuttle. 5 minuten rijden.||

Tout simplement le meilleur café gourmand que j'ai mangé de ma vie ????

Das Holiday Inn Calais - Coquelles überzeugt mit ruhiger Lage, kostenlosen Parkplätzen, geräumigen Zimmern und freundlichem Personal. Das Frühstück ist reichhaltig und gut.

Allerdings bedarf das Hotel einer Modernisierung, und der Außenbereich ist ungepflegt, inklusive schmutziger Sitzgelegenheiten. Der Pool ist in einem absolut desolaten und schmutzigen Zustand – ein großer Minuspunkt. Nur ein Wort für den Pool Bereich: grässlich!!