Publicité
Publicité
Avis GYMNASE CLER Paris
Avis des membres sur GYMNASE CLER
4.9/5
38 avis
Rapport Qualité/Prix
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
GYMNASE CLER

Les meilleurs à Paris et autour
Publicité
Room spotless, friendly staff who are always happy to assist .
Can highly recommend a stay here.
Everything was just amazing, until the night before we should leave the hotel. We came back home and found out that there is no money in our bag at all! 4k EUR! It was there that morning for sure, we are not dumb to take such an amount to the city.
We still tried to be gentle: explaining that this cash was the only option for us to pay in Paris and we need to stay here for a few more days, with no hotels booked, no cards available etc. We suggested just return it back, no police, no bad reviews - that what humans do to humans.
Staff did NOTHING - NO HELP, NO EXUSES, NO MANAGER’S CONTACTS. They told it’s our fault and bla bla. And ofc, they cannot prove no one came inside our room, because OUR PARTICULAR ROOM DOOR IS HIDDEN FROM THE CAMERA.
I am a hotel owner back in my country, I know how it works concerning stolen stuff and conflict situations, at least you try to be helpful, open and loyal to guests, do everything possible to solve their problems so that they have the best experience. However, this is not that case. So poor.
However, what truly set Cler Hotel apart for us was the exceptional service provided by Basith at the front desk. From the moment we checked in, Basith went above and beyond to ensure that all of our needs were met. Whether it was recommending local restaurants, recommending activities, arranging transportation, or simply offering a friendly smile, Basith's professionalism and attentiveness truly made our stay 10x better.
Overall, I cannot recommend Cler Hotel highly enough and we can't wait to return!
Freundlichen Personal. Zudem sehr sauber und mitten in einer quirligen aber sehr sympathischen Marktstrasse gelegen