Publicité
Avis HÔTEL VERNEUIL SAINT GERMAIN Paris
Avis des membres sur HÔTEL VERNEUIL SAINT GERMAIN
4.1/5
38 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
TL;DR - DON'T STAY HERE! Avoid this hotel if you don't want your things either stolen or thrown away. I had my Wedding Band and my backup ring taken from me while here. They also fraudulently charged us 1,200 extra dollars! It was eventually refunded (read updates for more information)
UPDATES:
1) No rings were found or returned. The front desk apologized again when we checked out but nothing else was done.
2) After we checked out we were informed we had to pay an additional city tax. Not a problem, we were told this when we checked in we had just forgotten about it. Well as we were landing from our international flight, I noticed a $1200+ charge on our credit card. When I called I was informed this was an accident on their part and it would be refunded. They said this without even asking who was calling or our room number. This seems like another red flag to my wife and I. After asking how they could possibly refund us without knowing who it was going to, the front desk took our name and room number. They apologized saying they must have accidentally clicked twice when charging our city tax... I'm not sure how that math works out when the city tax was approximately $75. We were told to wait up to 4 days before I'd see the refund. I'll update this review further if the refund shows up or if we end up needing to file a charge back.
3) After two weeks filled with multiple phone calls and emails we finally got the fraudulent charge refunded. We're glad that it is finally over and that this is behind us. I really can't stress you reading this TO NOT STAY HERE. It shouldn't have taken us this much effort to get this charge refunded.
The heating was also not working . I complained twice but nothing happened. There was never an offer to evict The breakfast costs 25 euros and the cappucino was burned . Let it cool down is not serious. No i didnt get the room or service the hotel presents on their website. I decided to change hotels as i had to work and had a great stay at hotel Pulitzer. Yes it had airco and heating and great cappucinos.
Ils ont été charmé par la décoration et l'ambiance de l'hôtel.
Les chambres sont petites mais très bien agencées et fonctionnelles, pas besoin d'un palace pour se sentir bien.
L'hôtel est idéalement situé - dans un des plus beaux quartiers de Paris.
Nous recommandons les yeux fermés cet hôtel.
Et petit plus pour le petit déjeuner varié et bon !
L'accueil est très bien.
Très bonne literie également
Downside: closets didn't have enough hangers and didn't provide adequate hanging space for long dresses. They also didn't provide steamers/irons. Bathrooms are barely big enough for one. I'm a small person - I stayed for 8 days and that was a bit long for the size of the room.
Kamers zijn netjes maar klein.
er zijn ook kamers met ligbad prijs is iets hoger.
Gevaarlijk trapje om naar de kamer te gaan.