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Avis HÔTEL HENRI 4 Paris
Avis des membres sur HÔTEL HENRI 4
4.1/5
45 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
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The hotel itself is lovely, quiet and comfortable. Rooms are basic but very comfortable, and our bathroom was especially spacious.
Wonderful and friendly staff always welcoming and helpful. We didn't try the breakfast, instead opting to explore the many cafes in the area.
Would stay again.
From the moment we arrived, they were warm, respectful, and genuinely eager to help. After a long train ride into Paris, I wasn’t feeling well, and they immediately went out of their way to guide me to the nearest pharmacy. Their kindness made a huge difference during a tough moment.
Throughout our stay, they continued to impress us with their hospitality—offering fantastic restaurant recommendations and making sure we had everything we needed to fully enjoy our time in the city. Even when we lost track of time exploring Paris and were running late for our departure, the staff quickly jumped in to help us get where we needed to be, ensuring we made it without any extra stress.
The hotel itself is charming and perfectly located, but it’s the people who made the experience so special.
I chose Hotel Henri IV for my business trip to Paris due to its excellent location in the city center. The Saint-Michel Notre-Dame metro station is just a few meters away, and many attractions are easily accessible.
The hotel’s cleanliness, including that of the rooms, is definitely commendable. I also appreciated the staff’s reserved yet friendly demeanor.
However, the condition of my room was highly disappointing. Chipped paint on the wardrobe doors, scratched walls, damaged door frames and wallpaper, as well as malfunctioning electronic controls in the bathroom, gave the room a neglected appearance. Most concerning was a suspected mold issue on the walls. Considering I paid over 900 EUR for four nights, I would have expected better maintenance of the facilities.
If you’re looking for a centrally located and clean place to stay in the heart of Paris, Hotel Henri IV fits the bill. However, if you value a well-maintained room, you may want to consider other options.
A few days my scheduled arrival, I got an email about welcoming me to their hotel when I already told them I cancelled already. Then I got another email thanking me for staying at their hotel. When I called, the receptionist told me that they only send generic or automated messages. But they can take time to respond to say they’re not giving refunds.
So I finally got a chance to call their office and spoke with a receptionist. I was looking for a manager to share my feedback and frustrations with. I was told that the manager is not around. So I asked for the manager’s schedule to which I was told that they don’t really know when the manager comes. What kind of a hotel does not have a manager in the office and staff who are oblivious to when the manager comes in.
They lost a customer. It is the lack of a personal service to customers that is most frustrating.
Camere pulite e confortevoli
Posizione strategica per le mie esigenze
Soddisfatto dell’esperienza
Be sure not to do the locked in price , we wouldn’t stay in this dump and they would not refund me for 2 nights charged me over 800.00 American dollars.
Have breakfast at the hotel.
It was a very comfortable and nice stay for my family. I would love to stay again.