PLANET HOLLYWOOD BEACH RESORT

Great value and there is plenty of food options. Rooms are amazing and very clean. I stayed in a room with the ocean view which was simply outstanding.

Pool section is not small nor too big but there were plenty of activities troughout the day. For all fun purposes the pool is basically shutdown and all quiet around 7 pm, so you need to seek for bars or the night show to keep entertained during late night hours.

Walkability is pretty bad since the price for being in a beatiful hillside spot is that walking paths can be pretty steep. So in short, you depend a lot on the shuttle service which is in high demand all the time.

The biggest downside for me was that service can be quite slow if demand is high at some hours. This applies for shuttle service, room service, bars, etc. And I went during low season so my guess this is even worse during high season.

In general an overall 4.5 out of 5 score.

Mi estadía fue excelente, con excelente atención y comida.... Lo recomiendo calificandolo con 5⭐⭐⭐⭐????

Everything about this hotel is beautiful. Really well maintained and the staff work hard and are courteous. Food and ambience in every restaurant is so well thought out. The entertainment every night is so impressive. I booked through Costco and they have made my life easy by planning out booking of room, flights and transportation. Also assigned me a POC to help me arrange excursions. That's one thing I would recommend,l when at Planet Hollywood Costa Rica, do not go to Nexus. They are not knowledgeable and I would say then only painful part of my experience here. I lost our on good excursions due to their lack of attention and care to listen to what you want to do. NEXUS has pre-packages that they try to push on you without hearing what you want and no flexibility to arrange something even when you pay for a private shuttle. Chris and Luis not helpful, if you go to Nexus go to Marty. I was assigned a private driver where after 4 hours of my 10 hour booked felt like Bill Cosby from the movie Ghost, where he was just driving s fast trying to get the day finished and go home but we might just flip and all die. Lord knows where he took me, because Nexus just gave me a name and no pics. Now Daniel with Costco prepped me for my excursion showing pictures, prepping me with real expectations, what to wear, what to being with me and throughout the experience felt safe and well informed.
Star class was also very limiting, because every where you went on the resort they tell you we can't help you because you have to go through your assigned agent. Who i think was simply overwhelmed and busy. Again lost some time in that. Go with standard and save yourself the money, headache and limitation. The resort has plenty of amenities that's open to all.

Llegar y que las 2 albercas estén cerradas… no hay cerveza en el bar de alberca, tampoco para hacer piñas coladas, ni para mojitos… actividades aburridisimas… eso si, la comida estupenda. El lugar muy bien cuidado, habitaciones confortables, los shows nocturnos muy bien. En mi opinión podrían ser referentes pero se quedan cortos por el servicio.

This hotel was extremely frustrating. We have never stayed at an all-inclusive resort that had consistently POOR service, food quality, and drink availability. We paid for the Star club in order to get premium drinks (which they were often out of by evening).
Could not get service at the beach in the "Star" area. IF someone showed up, they would not want to get you the premium drink.

Your STUCK on property. We tried to get a ride to a neighboring hotel for dinner and our Star Class Personal Concierge quoted us $255 US Dollars for 4 people. Walking it was less then 3/4 of a mile away.