THE OLD HOUSE
Hôtel
•
€€
2024
Y aller et contacter
2024
Recommandé
•
2024
Cette ancienne et incontournable adresse de Kasane a été reprise en 2011 par une famille venue d'Afrique du Sud. De l'extérieur, cette chambre d'hôtes ressemble à un cottage anglais charmant et sans prétention. Les six chambres sont joliment décorées et tout à fait confortables. Chaque chambre possède sa petite terrasse, les plus chanceux auront une vue sur le jardin. Dans le jardin fleuri, on trouve un terrain de volley-ball, une minuscule piscine et le restaurant bar. Le magasin de souvenirs propose des articles attractifs, un peu moins bateau qu'ailleurs.
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A propos de "THE OLD HOUSE"
Informations complémentaires
Informations complémentaires
Informations et horaires sur THE OLD HOUSE
Chambre double à partir de 2 000 BWP. Petit déjeuner inclus.
Message du propriétaire
The Old House est un petit hôtel familial situé à Kasane, surplombant la rivière Chobe.
L'endroit idéal pour séjourner à Kasane et explorer la région de Chobe.
L'ambiance est excellente au bar le soir.
L'endroit idéal pour séjourner à Kasane et explorer la région de Chobe.
L'ambiance est excellente au bar le soir.
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Avis des membres sur THE OLD HOUSE
4.1/5
32 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
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THE OLD HOUSE compte 32 avis avec une note moyenne de 4.1. Vous pouvez consulter les avis de THE OLD HOUSE en cliquant sur ce lien ou partager votre avis sur THE OLD HOUSE en cliquant ici
THE OLD HOUSE se situe au Plot 718 President Avenue , Kasane - Kazungula
The owner apparently believes he can look down at his clientele because prices are affordable here. We showed up at 13:30 and we were just turned down by this guy in his fifties saying it’s full and he can’t accept us waiting here! All this without a single word of apologies! We came back 20mn later on purpose and sneaked in as he was not there: all tables were available! Then we sat and ordered while the same guy showed up and instead of welcoming/thanking us to be back, he just said: « ah! you’re back » and laughed. To him, we’re just « poor whites »since we want to eat in his place.
On top of that, a burning smell came out of the kitchen and we waited for our meals more than 40mn. When I asked the waitress why, she said the chef burned the meals! ???? Still without excuse.
Honestly, if you stay in Kasane, better avoid this place although recommended by Lonely Planet. They need learn about hospitality. We’ll try other places this week: keep posted!
Sad to hear about your disappointment and we value you feedback and comment's taken seriously.
We have shared with our team and are committed to improving and addressing the issues.
We sincerely apologize for any inconvenience we may have encountered during your visit.
Safe travels from all of us at The Old House.
One can only presume that excuses and disappointment mentioned above can only relate to your lack of understanding and false accusation of mentioned racism, strange that we both have European bloodlines? something to fall back on without a valid reason, just an excuse and being in the wrong country? This is Botswana.
And honestly to be cheerful is not an offense when welcoming you back, and truly feel sorry for future places you visit and review as noticed.
To be one of the best and recommended places to stay and have a meal took years of dedicated and committed service so find your review very disappointing and very false.
To ensure that we provided great service and turning down customers is not a fist time due to popular demand, your timing was very much out as to return 2 hours later tells you that you were asked politely to try a bit later after the rush hour over lunch.
'keep posted' ? your social media account must be disappointing.