Formidable

Lo visitamos mediante un tur de paseos, fue unas horas y la pasamos muy bien, un hermoso lugar con bello paisaje, su playa era linda con aguas tibias excelente lugar para relajarse y disfrutar de la vista.

Me encantó todoooo la comida servicio todo espero volver pronto desde México

Far from Luxury at the "Luxury Beach Club" Tour

I had a regrettable experience at the Luxury Beach Club Tour, which was anything but luxurious. The day began with a frustrating one-hour wait in the blazing sun to get a wristband. The check-in process was extremely inefficient, involving queuing up to enter the pier, then separately paying a harbor tax of 26,500 COP (about USD 6.90) per person – a cost not disclosed until after booking. To make matters worse, at the Luxury Counter, only one of the two staff members was working, while the other was preoccupied with his phone, making the line move at a snail's pace. And no one spoke English.

We then waited another 30 minutes for the boat to leave, arriving over two hours after the scheduled meeting time. The beach was a mere 20 meters long, surrounded by neighboring beaches, leading to a cacophony of music. Swimming was far from enjoyable with the constant influx of boats, highlighted by the fuel boat arriving and turning on its loud generators – a bizarre aspect of this so-called luxury experience.

No towels were provided. At the bar, where drinks were supposedly included, essentials like cola or sparkling water were missing, resulting in tasteless mojitos. The all-inclusive drinks turned into a debate every time I tried to get a drink for my companion, with the expectation being that each person should queue individually.

Booking a bed was a waste unless you're lucky to get one in the front rows. Otherwise, you might end up near the toilets, far from the beach. The normal loungers were a better choice. The non-adjustable sun umbrellas left us exposed to direct sunlight.

The buffet lunch was another letdown. It opened 10 minutes late and closed precisely on time, serving only one piece of meat and fish per person. The food distribution felt like a prison, with announcements and strict limits. The only edible part was the main course – the soup was just a collection of fish bones.

Overall, this tour was a huge disappointment and definitely not worth the money. It seemed like a pure profit-making scheme with mostly rude treatment. Beware of the numerous 5-star reviews from local guides and travel agencies – they don't seem to be based on genuine experiences.

La vista espectacular y el servicio de Diego fue el mejor, pidanlo a él como mesero si vienen.

Excelente lugar para pasar un día de playa en el caribe, agua limpia, transparente, lugares cómodos, amigables, y con servicio del personal fantástico.
5/5 estrellas.
Volvería nuevamente.

Playa bastante tranquila, con mar precioso. Las instalaciones son más lindas en persona

Súper bueno y recomendado!

Muy especiales todos y la playa es espectacular, muy seguro

Gran lugar para relajarse y pasarla excelente

El lugar es muy bonito la playa también! Lo malo es que recibe mucho turistas de excursión y cuando se van a las 14hs queda muy poca gente hospedada en temporada baja. Da la sensación de que está todo preparado para recibir al turista de excursión.

Demaciado espectacular

If you value your life stay away! Worst experience of my life. The only way to get to the island is on a boat. The boat services do not care for your life. The waves were so high and bad and there people were going so unnecessarily fast. They overloaded the boat with people and luggage. There was no safety standard whatsoever. They only care about making it to the next appointment. We were almost thrown off the boat so man times. If you value your life stay away!

Exc experiencia.

Nous avons séjourné à cet hôtel 2 nuits.
Le nom Luxury est très trompeur :
- tout est brandé Luxury (draps brodés, serviettes brodées, le staff a des tee shirt floqués, la balançoire gravée) mais à côté le lit est de mauvaise qualité, les serviettes très fines, on nous a mis un paillasson en guise de tapis de bain
- il a tout de même une pression à la consommation, le pourboire est automatique sur chaque note (25000 COP même pour 2 cocktails)
- nous avons dû faire le check in obligatoirement à 14h et non pas quand la chambre était prête (aucune flexibilité)
- le menu nourriture du soir ne présente pas de plats locaux et même pas de poissons

Les + :
Bon emplacement, l’eau est bleue et le personnel reste sympathique
Les cocktails sont bons et la journée vous avez un peu d’ambiance
Le ménage est bien fait

Muy lindo

Belleza de Isla, buenos tragos, lindo mar, super vista

Es un excelente lugar para descansar!, los tragos son los típicos del caribe!, la estancia del hotel es muy cómoda y el hotel está en medio de la naturaleza, muy lindo!

Muy buena experiencia en la Isla muy amables todos, excelente servicio

Excelente atención por parte de todos. Y acataron las observación que hice anteriormente de instalar wifi para los huespedes

Servicio lento y playa sucia

ESTAFADORES

Hicimos una reserva a través de Hostel Worlds, plataforma que hemos utilizando en numerosas ocasiones para reservar hoteles, con un precio acordado, pagando una reserva de un 10%. Al llegar al establecimiento, el precio que nos dicen de pagar es más del doble del que pone en la reserva!! No solo no se hacen responsables de absolutamente nada, si no que el coordinador Eric Julio, no contesta las llamadas, a los mensajes, ni se hace responsable de absolutamente nada!

Se quedan con nuestra reserva y se desentienden!

REPITO ES UNA ESTAFA EN TODA REGLA!!!

La plage est belle mais c’est à peu près tout. Le service horriblement long et de mauvaise qualité. Les prix de l’eau en bouteille sont beaucoup plus élevés que dans les autres hôtels. Ambiance gros party jusqu’à 14h avec plein de touristes puis l’hôtel devient désertique. « Éco » hôtel mais aucune conscience environnementale, beaucoup de plastique. Chambre non meublée, mal isolée on entend tout ce qui se passe dehors et dedans un air climatisé, le plus bruyant de ma vie! Il y a aussi des trous dans les murs au niveau de l’installation de l’air climatisé donc les insectes rentrent dans la chambre.

This place beat my expectations for sure. I def give it 5 stars (not comparing what other countries 5 stars would be). The location was perfect for us we didn’t not even leave the hotel. The majority of the staff was personable, were friendly, very accommodating, and a pleasure to interact with. The males more than the females though. We obtained paddleboards from German that comes every morning. He too was amazing. We were expecting only breakfast and we ended up getting 3 meals a day! Wish I had know that ahead of time, I don’t think that information was in the description. The food was pretty good and better than other places we have been to. I recommend their ceviche and their mojitos.

A few things to know before booking, contact the hotel for transportation. Wish I did better planning ahead of time. For $90.000 you get from Cartagena to the Island leaving at 8am ONLY. The return for also $90.000 but at 3pm ONLY. So you better have a 7pm or later flight to account for travel. We did not and had to get a private boat the hotel assisted us so much in getting.

Some recommendations for the hotel. I’d like to see some mattress protectors to keep mattresses clean (they were) and thin quilts to cover the bed. Seems people only use sheets and I didn’t want to use the blankets in the closet. Also we didn’t know we couldn’t not add a tip at check out. We did end up giving money to reception to split between everyone at check out, but had I know I would have brought more money/change to give individually because the staff was AMAZING.

If I ever come back, I’d stay here again :)

Hermoso todo la comida riquísima muy recomendado!!!!! Atención de 10

We’ve been there for 4 days with our little kids. The hotel is amazing with very delicious food and extraordinary service.

El lugar es muy bonito, pero pagas por barra libre y solo tienen a un bar tender, la fila para recoger la bebida es tardada y se pierde mucho tiempo ahí, mejor pedir cerveza, por que la coctelera tarda mucho.

We spent four nights at Isla del Sol and it was great! Three meals a day are included in the price of the room and the food was good. You can also buy snacks and other food at the bar. The room was clean and the air conditioning worked well. The views were gorgeous. The beach and pool were both great - perfect for our three kids. The hotel offers daily activities including snorkeling, massages, a boat ride to the oceanarium, an ecological tour and the bioluminescent tour. The bioluminescent tour wasn’t great, but that could have just been because of the moon. All the other tours were great though. Also, the boats back to Cartagena leave at 3:00 each day but the hotel can arrange a boat for you earlier if you ask.

Great spot to get away to see Rosario islands. Lunch was good as well and drinks were as expected.

Lugar hermoso, para disfrutar y descansar,playa muy bonita agua cristalina y de buena temperatura el lugar execelente, mi única queja o desagrado sería la organización de las bebidas estás pagando un open bar pero solo tienen un bactender así que las filas son largas para una bebida además que solo dejan llevar una por persona se se le va el tiempo del pasadía haciendo fila para una cerveza o coctel no se si vale tanto la pena pagar open bar para unas 4 bebidas que alcanza uno a perdir , sería bueno tener una persona para cocteles que son un poco más tardados y otra para cerveza y bebidas de botella que solo es entregar. Fuera de eso me encanto el lugar ,el almuerzo estuvo bien ????????????????????????