Publicité
Avis des membres sur HOTEL VALENTINA
4.4/5
33 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
HOTEL VALENTINA
Les meilleurs à St Julian'S et autour
Publicité
Der einzige Nachteil ist der Standort. Einerseits ist man mitten im Geschehen und hat viele Bars, Cafés, Restaurants in unmittelbarer Nähe. Aber es ist wirklich sehr laut. Einerseits schließen die Türen sehr laut, anderseits gibt es sehr viele Baustellen drumherum und der nächtliche Partylärm machte mir ein wenig zu schaffen, sodass ich manchmal erst um 3 eingeschlafen konnte, aber dann bereits um 7 aufgewacht bin. Aber dafür kann das Hotel nichts, das ist eher der Lage geschuldet.
Ich würde jederzeit wiederkommen. Dankeschön!
Thank you for your staying with us and for taking the time to share your detailed review. I am glad that you enjoyed your stay at the Valentina and that you would come back any time despite the location.
We all look forward to welcoming you back and please do not hesitate to contact me directly on lara@hotelvalentina.com- it will be my pleasure to assist with planning your next visit.
Kind regards,
Lara Camilleri
Thank you for staying at the Hotel Valentina on your recent trip to Malta and for sharing your review following your stay.
I am very pleased to read that you enjoyed your stay and thank yo for recognizing our friendly and helpful team at frontdesk.
We do hope to have the pleasure of welcoming you back to the Valentina in the near future!
Kind regards,
Lara Camilleri - lara@hotelvalentina.com
We appreciate you taking the time to share your feedback following your stay with us.
I am delighted to read your comments regarding the excellent customer service you received from our staff and appreciate you highlighting Taj in particular. I will ensure that your comments are shared with the entire team as it serves as a great motivator and shows them that their efforts to provide exceptional service are appreciated by those who receive it.
Thank you so much for staying with us and we hope that we will have the pleasure to welcome you back very soon!
Kind regards,
Lara Camilleri- lara@hotelvalentina.com
Personale gentile e disponibile.
Thank you for staying with us and for taking the time to share your review.
I am glad that everything was to your liking and I do hope we will have the opportunity to welcome you back in the near future,
Kind regards,
Lara Camilleri- lara@hotelvalentina.com
Thank you for choosing Hotel Valentina during your recent trip to Malta and for sharing your feedback following your stay
I am sorry to hear that your stay at the Hotel Valentina did not meet your expectations and rest assured that we will carefully address every point highlighted in our next management meeting in order to improve on these areas and maintain the high levels of service we offer.
Whilst thanking you for the constructive way of forwarding your comments, I do hope you would give us a second chance to deliver our renowned service and product. Should you decide to return for another visit, please do not hesitate to contact me directly on lara@hotelvalentina.com and I will be pleased to assist you throughout.
Kind regards,
Lara Camilleri
Thank you for sharing your feedback following your visit. I am happy to read that the staff and breakfast were amazing, I will make sure to share your feedback with the team.
Should you decide to stay with us on a future visit please contact me directly on lara@hotelvalentina.com and I would be happy to assist you with selecting on of our larger room categories at a preferential rate.
Kind regards,
Lara Camilleri
Thank you for sharing your feedback following your stay at the Hotel Valentina.
If you could please find some time to contact me directly on lara@hotelvalentina.com, to provide more information on your experience so that we can continue to improve on our service.
I look forward to hearing back from you.
Kind regards,
Lara Camilleri
Thank you for sharing your review following your stay at the Hotel Valentina.
I am happy to read that you had a great time and do hope to welcome you back for longer in the near future.
Kind regards,
Lara Camilleri- lara@hotelvalentina.com
Thank you for staying with us and for taking the time to share your review.
I am glad that everything was to your liking and I do hope to welcome you back on a future visit.
Kind regards,
Lara Camilleri- lara@hotelvalentina.com
Personal byl velice mily, snidane stejne, ale chutne. Co vsak bylo neprijemne, byl den naseho odjezdu. Pozadali jsme o late checkout v 15:00 hod, za 4 hodiny navic po nas chteli 80 euro. Na 3* hotel mi to prijde extremne drahe, tolik tam nestoji ani jedna noc. Chteli jsme den stravit u bazenu, kde jsme mimochodem minuly den nechali 70 euro za obcerstveni, prisli tim tedy o trzbu u bazenu.
Nemam rada hotely, jez vas posledni den vykopnou jako odpad ven, aniz by byli jakkoli napomocni. Kdyby byl aspon hotel plny, tak bych to pochopila, ale plny nebyl.
Kdyz jsme zazadali alespon o to, zda i bez prodlouzeni pobytu v pokoji muzeme byt alespon u bazenu, bylo nam receno, ze musi overit dostupnost. Taky velmi usmevne, predchazejici den bylo s nami u bazenu zhruba 6 hostu, bylo prazdno. Na konci pobytu jsem se tedy necitila absolutne vitana. V tomto ohledu hotelu nemohu doporucit. Baumel
I thank you for taking the time to share your review following your stay with us.
Please accept our sincere apologies for the issues you encountered with your room. We do not seem to have received or recorded any complaints from you during your stay. It is a pity that you did not raise these matters whilst you were still inhouse as I can assure you that we would have made sure to either rectify the issues mentioned or we would have relocated your room to ensure you have a comfortable stay. I am also saddened to read that you felt like you were being kicked out on your date of departure; rest assured that we will discuss the points you raised during our next management meeting.
I am sorry that we did not meet your expectations during your visit and I thank you for sharing your feedback. It is through such comments that we can continue to improve on our product and identify the areas where we need to focus on to ensure expectations are met.
Should you wish to provide me with further details on your experience at the Valentina please do not hesitate to contact me directly on lara@hotelvalentina.com. I truly hope you will give us another chance should you decide to return to Malta.
Kind regards,
Lara Camilleri
Either way very good location, friendly staff, wonderful breakfast.
Thank you for sharing your feedback. I am sorry you found our property to be a bit loud due to the surrounding pubs, for future stays please do not hesitate to contact me directly and I will ensure that a quiet room at the back of the Hotel is allocated to you. I am glad that despite this you enjoyed the central location, the service and breakfast.
We do hope to welcome you back should your travels bring you back to Malta.
Kind regards,
Lara Camilleri -lara@hotelvalentina.com
Thank you for choosing the Hotel Valentina and for sharing your review.
We are delighted you enjoyed your time at the hotel and to read that we should be classified as a solid 4 star. We constantly strive to deliver the highest standard of service to our guests and it is rewarding to receive feedback such as yours.
We shall ensure to share your comments with the team and look forward to welcoming you back in the near future.
Kind regards,
Lara Camilleri - lara@hotelvalentina.com
We appreciate you taking the time to share your review following your stay at the Hotel Valentina. We are glad that we met your expectations and we hope to have your stay with us on a future visit.
Kind regards,
Lara Camilleri - lara@hotelvalentina.com
I thank you for taking the time to share your review.
I am surprised to read your feedback regarding our staff and would greatly appreciate if you were to contact me directly on lara@hotelvalentina.com and provide me with further information and indicate exactly when you thought the service was lacking, as it is through such feedback that we can continue to improve on our service.
I look forward to hearing from you.
Kind regards,
Lara Camilleri - lara@hotelvalentina.com
The only reason I'm giving only four stars for the room is that the showerhead was not working well (and I cannot deduct only half a star). Minor detail, but easily fixable.
Nous avons laissé par mégarde du liquide dans la chambre (150 euros) sur la table de nuit ce matin.
Lorsque nous sommes rentrés de notre activité, nous avons remarqué que les 150 euros n'étaient plus là.
Nous avons retourné la chambre et cherché partout, les 150 euros ont disparu.
Nous avons essayé de discuter avec le Monsieur de l'accueil qui nous indique avoir appelé la personne qui a fait le ménage ce jour, biensur qui n'a rien vu ni pris ! Ils nous ont expédié en 2 minutes sans aucune empathie, laissant entendre que c'était de notre faute.
Aucun geste n'a été fait à notre égard.
Je ne recommande pas du tout cet hôtel mais alors pas du tout !!!!!!!
Service client = 0 pointé.
Die Zimmer sind geräumig und sauber. Das Bett war absolut in Ordnung aber nichts besonderes.
Das Personal war stets freundlich.
Super Pool auf der Dachterrasse. Die Poolbar hat keine Wünsche offen gelassen.
Das Frühstücksbuffet ist britisch angehaucht, es ist aber auch sonst für jeden etwas dabei.
Gerne wieder.