HOTEL VALENTINA
Hôtel
•
€€
2024
Recommandé
•
2024
Hôtel très bien conçu et agréable à deux pas des bars, des restaurants et des casinos. Il a acquis une troisième étoile et s'est considérablement embelli : hall d'entrée frais, coloré et moderne, mobilier plus recherché dans les chambres (modernes et confortables). Celles-ci sont spacieuses, climatisées, et sont équipées d'une télévision satellite et d'un minibar. L'hôtel Valentina fonctionne avec le restaurant The Avenue, où vous avez des réductions. Vraiment une bonne adresse pour passer la nuit à Paceville dans une atmosphère relaxante.
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Avis des membres sur HOTEL VALENTINA
4.4/5
33 avis
Rapport Qualité/Prix
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Cadre /ambiance
Service
sebastiano de luciano
Visité en octobre 2023
Hotel perfetto ottima posizione pulizia al top bene organizzato
Personale gentile e disponibile.
Personale gentile e disponibile.
HOTEL VALENTINA
Responsable
25/10/2023 à 13:47
Dear Sebastiano,
Thank you for staying with us and for taking the time to share your review.
I am glad that everything was to your liking and I do hope we will have the opportunity to welcome you back in the near future,
Kind regards,
Lara Camilleri- lara@hotelvalentina.com
Thank you for staying with us and for taking the time to share your review.
I am glad that everything was to your liking and I do hope we will have the opportunity to welcome you back in the near future,
Kind regards,
Lara Camilleri- lara@hotelvalentina.com
Rodrigue Avimadjessi
Visité en octobre 2023
Stayed here for a week and this is the first time I am putting less than 5 stars for a hotel. Many things to improve, bed was not comfortable, there was noise waking us up every morning around 7 due to some event happening at the hotel, the swimming pool was cold even though there was a solid 30°C constantly outside for all days we were there, the room upgrade we had paid for really didn't feel like one, someone at breakfast was asking for our room number everything we got up... very disappointed stay. Only two good points are the location and the staff, especially the cleaning staff and the staff at the bar. Luckily, the visit of Malta overall was good enough to compensate this.
HOTEL VALENTINA
Responsable
25/10/2023 à 13:45
Dear Rodrigue Avimadjessi,
Thank you for choosing Hotel Valentina during your recent trip to Malta and for sharing your feedback following your stay
I am sorry to hear that your stay at the Hotel Valentina did not meet your expectations and rest assured that we will carefully address every point highlighted in our next management meeting in order to improve on these areas and maintain the high levels of service we offer.
Whilst thanking you for the constructive way of forwarding your comments, I do hope you would give us a second chance to deliver our renowned service and product. Should you decide to return for another visit, please do not hesitate to contact me directly on lara@hotelvalentina.com and I will be pleased to assist you throughout.
Kind regards,
Lara Camilleri
Thank you for choosing Hotel Valentina during your recent trip to Malta and for sharing your feedback following your stay
I am sorry to hear that your stay at the Hotel Valentina did not meet your expectations and rest assured that we will carefully address every point highlighted in our next management meeting in order to improve on these areas and maintain the high levels of service we offer.
Whilst thanking you for the constructive way of forwarding your comments, I do hope you would give us a second chance to deliver our renowned service and product. Should you decide to return for another visit, please do not hesitate to contact me directly on lara@hotelvalentina.com and I will be pleased to assist you throughout.
Kind regards,
Lara Camilleri
Christiaan de Bloeme
Visité en octobre 2023
Rooms were small, but well equipped and very clean. The staff was amazing as well as their breakfast. The pool was nice.
HOTEL VALENTINA
Responsable
25/10/2023 à 13:31
Dear Christiaan de Bloeme,
Thank you for sharing your feedback following your visit. I am happy to read that the staff and breakfast were amazing, I will make sure to share your feedback with the team.
Should you decide to stay with us on a future visit please contact me directly on lara@hotelvalentina.com and I would be happy to assist you with selecting on of our larger room categories at a preferential rate.
Kind regards,
Lara Camilleri
Thank you for sharing your feedback following your visit. I am happy to read that the staff and breakfast were amazing, I will make sure to share your feedback with the team.
Should you decide to stay with us on a future visit please contact me directly on lara@hotelvalentina.com and I would be happy to assist you with selecting on of our larger room categories at a preferential rate.
Kind regards,
Lara Camilleri
NE ZNAM BOG ZNA
Visité en octobre 2023
Front desk staff was very nice but not so much informative.
HOTEL VALENTINA
Responsable
25/10/2023 à 13:28
Dear Guest,
Thank you for sharing your feedback following your stay at the Hotel Valentina.
If you could please find some time to contact me directly on lara@hotelvalentina.com, to provide more information on your experience so that we can continue to improve on our service.
I look forward to hearing back from you.
Kind regards,
Lara Camilleri
Thank you for sharing your feedback following your stay at the Hotel Valentina.
If you could please find some time to contact me directly on lara@hotelvalentina.com, to provide more information on your experience so that we can continue to improve on our service.
I look forward to hearing back from you.
Kind regards,
Lara Camilleri
Les meilleurs à St Julian'S et autour
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HOTEL VALENTINA compte 33 avis avec une note moyenne de 4.4. Vous pouvez consulter les avis de HOTEL VALENTINA en cliquant sur ce lien ou partager votre avis sur HOTEL VALENTINA en cliquant ici
HOTEL VALENTINA se situe au Dobbie Street Paceville , St Julian'S
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We appreciate you taking the time to share your feedback following your stay with us.
I am delighted to read your comments regarding the excellent customer service you received from our staff and appreciate you highlighting Taj in particular. I will ensure that your comments are shared with the entire team as it serves as a great motivator and shows them that their efforts to provide exceptional service are appreciated by those who receive it.
Thank you so much for staying with us and we hope that we will have the pleasure to welcome you back very soon!
Kind regards,
Lara Camilleri- lara@hotelvalentina.com