Avis LE BORA BORA BY PEARL RESORTS - RELAIS & CHÂTEAUX Motu Tevairoa

Hôtel magnifique à l’architecture splendide piscine très belle nous avions pris les maisons avec piscine privée un bonheur |Le personnel est charmant et chaleureux le directeur de l’hôtel est très sympathique mais je comprends pourquoi il ne veut plus bouger du site|Les restaurants sont très bons et les assiettes bien fournies

Tout était parfait. Service excellent sans etre pesant. Endroit sublime sur le lagon, bungalows très agréables, oeuvres d'art parsemées dans tout l'hotel avec également une galerie, une exposition très interressante sur la présence américaine sur l'ile lors de la seconde guerre mondiale et le must : un jardin extraordinaire !

Bungalow sull’acqua bellissimo, peccato la scarsissima qualità dei servizi e soprattutto la mancanza di serietà.
Abbiamo prenotato dei servizi con 6 mesi di anticipo per poi trovare continue sorprese negative su ogni cosa che tra l’altro abbiamo pagato profumatamente!
300€ per la cena romantica sulla spiaggia prenotata mesi prima, ci hanno messo sulla veranda di un bungalow disabitato senza alcuna decorazione giustificandosi dicendo che in spiaggia c’era troppo buio e loro non avevano luci.
Abbiamo svolto un matrimonio tradizionale, per noi molto importante, tanto che 6 mesi prima abbiamo stabilito i dettagli della cerimonia con il resort tramite agenzia e sembrava che fossero tranquilli nel soddisfare le nostre richieste ma la mattina prima della cerimonia ci hanno detto che quello che avevamo stabilito nei mesi precedenti non era possibile! ( pagato tutto in anticipo l’intera somma)
Alla fine la cerimonia non era come abbiamo stabilito ma hanno fatto quello che hanno voluto loro.
Inoltre abbiamo avuto grossi problemi per quanto riguarda il check in. Siam arrivati alle 10 del mattino col trasporto da loro organizzato ma fino alle 15:00 non ci hanno dato la stanza, ci siamo sentiti trattati come fazzoletti…. Luna di miele rovinata da servizi pessimi ma costosi

Hôtel vraiment magnifique à tout les niveaux nous avons passé quelques jours inoubliables !

Un site exceptionnel mais une expérience inégale pour un Relais & Châteaux

Le site est véritablement exceptionnel. Le lagon est d’une beauté rare, vivant et vaste, avec raies, poissons tropicaux et requins à pointe noire à quelques mètres du rivage. Le jardin de type Jurassic Park est spectaculaire.

L’équipe d’accueil à l’arrivée est chaleureuse et attentionnée — un vrai bon départ. Le concierge Yann est proactif : il propose de belles activités, s’assure des réservations aux restaurants et offre plusieurs bons conseils. Toutefois, il semble moins informé sur certains détails, notamment la plongée avec les raies manta : on nous a vendu une excursion qui s’est avérée être une plongée classique, sans raies au rendez-vous. Dommage.

Autre bémol : certaines remarques inappropriées entendues de sa part à propos d’autres clients, sur fond de critiques envers l’administration européenne et Relais & Châteaux. Ce type de discours n’a pas sa place devant des clients, surtout dans un hôtel de ce niveau.
Points faibles marquants :
•   Plage sans serviettes ni chaises longues disponibles en fin d’après-midi. Inacceptable vu le prix payé.
•   Navette bateau à 90 $ CAD (9000 XPF) par personne pour moins de 10 minutes de trajet. Une tarification totalement abusive.
Points forts :
•   Les bungalows sur pilotis sont splendides.
•   Le spa est excellent. Le soin “Bora Bora” est à essayer, mais pensez à apporter un maillot court plus confortable que celui fourni.
•   La soirée polynésienne est magique.
Restauration :
•   Le restaurant Otemanu est bon (4/5), avec un excellent buffet déjeuner.
•   Le Miki Miki manque cruellement de constance : service très variable, plats parfois médiocres, et encadrement absent.
•   Le Poerava (restaurant chic) propose une belle expérience, mais manque d’audace dans les saveurs. Deux visites consécutives et exactement le même menu, sans variation dans les amuses-bouches ou pré-desserts. Cela ne correspond pas aux standards attendus d’un Relais & Châteaux.
En résumé :
Un lieu spectaculaire, un service accueillant mais inégal, et des ajustements nécessaires pour véritablement honorer le sceau Relais & Châteaux. Rapport qualité-prix plutôt défavorable, même si cela reflète aussi les coûts généraux en Polynésie.
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The setting is truly extraordinary. The lagoon is vast, vibrant, and stunning — with rays, tropical fish, and blacktip reef sharks visible just steps from shore. The lush “Jurassic Park”-like garden adds to the magic.

Arrival was smooth and warmly handled. The concierge, Yann, was helpful in organizing activities and restaurant bookings. However, he lacked detailed knowledge about some excursions — particularly the manta ray dive, which turned out to be a standard reef dive with no manta sightings. A clear miscommunication.

We were also uncomfortable hearing Yann make dismissive remarks about European administration and the Relais & Châteaux brand in front of guests. That’s simply not acceptable at this level of hospitality.

Major drawbacks:
•   No beach towels or available lounge chairs by late afternoon. Unthinkable for a resort in this category.
•   Boat transfer charged at 90 CAD (9000 XPF) per person for a 10-minute ride. Outrageously overpriced.

Strong points:
•   The overwater bungalows are breathtaking

Dining:.
•   Miki Miki suffers from inconsistent service and uneven food quality, especially when the manager is absent.
•   Poerava (the fine-dining option) offers a refined experience, but flavor profiles could be deeper. Unfortunately, on two consecutive nights, we were served the exact same menu, amuse-bouche, and pre-dessert — underwhelming for a Relais & Châteaux standard.

Bottom line:
A spectacular destination with an overall welcoming staff, but the service lacks consistency and refinement. The value for money is questionable, though this is often the case in French Polynesia.

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Souhaitez-vous que je le formate pour un copier-coller parfait dans Google avec emojis ou sans, et avec ou sans paragraphes?

un séjour inoubliable au Bora Bora by pearl chambre sur pilotis" incroyable" et vue à couper le souffle sur le Mont Otemanu ,personnel aux petits soins , bon restaurant magnifique jardin
Le directeur de cette hôtel très agréable, souriant,toujours un petit mot
je vous invite à aller dans ce petit coin de paradis

A very classy, yet comfortable resort . . . perfect for rest and relaxation. The view is amazing as is the staff. Very warm and friendly.

You will not regret staying here. We hope to visit soon again! The whole experience is a dream! the hotel have all your needs under control so you can just relax in this beautiful resort

Bravo to the whole team. Hotel in its conception and design is remarkable. Staff is outstanding. Restaurants are great. It exceeded my expectations, not joking.

A beautiful resort with an incredible beach, stunning "White Lotus" type surroundings, and friendliest exemplary service.

Un lieu exceptionnel !!!
La qualité des chambres ????????
Le professionnalisme et la gentillesse du personnels ????????
Les activités et les offres ????????
Les restaurants ✅
Un séjour parfait et inoubliable ????

Bonjour, |Quel bonheur, et quelle chance d’avoir pu vivre l’expérience By Pearl Bora Bora.|Une arrivée en bateau électrique depuis l’aéroport n’est pas donnée à tout le monde et un accueil des plus chaleureux par le directeur des opérations a été très appréciée.|À peine arrivés dans ce magnifique établissement et que de jolis sourires derrière la réception.|L’hôtel est somptueux et les personnes de l’hôtel à son image. |L’hôtel est doté d’un magnifique jardin de corail, d’un superbe parc « Jurrassic Park » et quelle végétation extraordinaire. |Notre villa jardin était de toute beauté avec sa piscine privée sa magnifique chambre. Nous avons passé un moment magique malgré la météo capricieuse. |Le restaurant est étonnant, bravo au chef et son équipe, bravo également à l’équipe de service qui nous ont chouchouté de par leur gentillesse et leurs sourires. |Cet établissement mérite amplement d’être Relais Châteaux. |Séjour inoubliable pour notre lune de miel. |Merci ????|Nous comptons déjà revenir!! ????

Best Resort after 3 destinations. Beach villa cpl. new renovated. Location perfect. View to the mount Otemanu and spectacular sunrises.||||||

Merci et bravo à toute l’équipe|Même si cela fait un peu cliché |Séjour à Bora Bora|Nous étions dans un bungalow sur pilotis|Que ce soit pour la partie restauration ou hôtellerie nous ne pouvons que donner un avis très positif|Merci aussi au personnel en permanence souriant agréable. |Animations et spectacle de qualité|Bravo aussi pour la réalisation du jardin corail|Nous avonstout adoré !!|Les prestations étaient vraiment de qualité et à la hauteur de nos espérances.|Nous recommandons sans réserves

First time at this resort, and the location, views, and amenities did not disappoint. Stayed in an overwater bungalow, which was truly phenomenal. The hammock on the deck is so nice and relaxing… And would have been even more so if we had actually had sun instead of rain for most of our trip.||The escorted tour by the representative when we arrived was very thorough and helpful. The grounds are immaculate, and there’s truly no easier way to relax than on the deck, hammock or beach. The room was spacious and very clean. A large luxurious bathtub, with robes nearby, was also wonderful.||A hotel water taxi takes you across to the main island and runs every 15-30 minutes. Before and after certain hours of the day, there is a charge per person. This was helpful to explore some more of the area.||Most of the snorkeling excursions seem to pick up at the dock which is very helpful. Overall, staff is very friendly and helpful. Dining staff is very attentive and friendly. During one of the happy hours, one of the male bartenders did a Polynesian dance to traditional song, which was very cool to see. The bartenders were great, very engaging with the exception of a Saturday evening at the bar when two of the bartenders seem rather aloof. ||I docked a star for two reasons. When we arrived at the hotel, my husband’s luggage was damaged when they ripped off the handle transporting from the boat to the room. It appeared they tried to put it back together, but there was no way it was unnoticed. We mentioned it to two people including the hostess who gave our tour and the head concierge. No one seemed to really care which was frustrating. The broken handle was a challenge for the 10 days. ||The other reason for the docked star- when we left our room in the morning, we left a tip for housekeeping. Upon our return, the tip was gone but the refrigerator had not been restocked (the restock is a complimentary part of the service). We called housekeeping and were transferred three times, but some items were finally delivered. I know, first world problems, but when at a resort like this, paying these type of resort prices, less issues are better.

El servicio en general del personal no está a la altura del lujo tan caro que oferta el hotel.
El lugar es paradisíaco y el hotel una pasada.

My husband and I just celebrated our 26th wedding anniversary and stayed at Le Bora Bora for three nights. it was paradise very magical. It was a dream come true.To the entire staff. Thank you!!! You all made my husband and I feel at home and we’re missing it already.

An excellent location, close to coral garden, close to ocean access. Beautiful place. Very pleased with the room. All staff were so sweet and helpful. The polynesian show at night is great.

This was our honeymoon, and we were really looking forward to it — but unfortunately, our experience at the restaurant was disappointing.
Some of the staff were rude and dismissive, which made us feel unwelcome. One staff member even dropped the bill on our table without a word and cleared our table without checking if we were done.

That said, after I shared my honest feedback, hotel management personally reached out, sincerely apologized, and invited us back to make things right.
Their response was thoughtful and respectful, and I truly appreciated that.

It reminded me how important it is to speak up when something doesn’t feel right — that’s how real change happens.
Thank you again for taking our experience seriously.

Le Bora Bora Resorts truly exceeded my expectations! The staff, from the front desk to the concierge, hospitality, and restaurant teams, were incredibly friendly and helpful. The amenities and activities offered at the resort were excellent, making my stay truly unforgettable.

Diese Hotelanlage hat den schönsten Strand auf Bora Bora. Ich würde die neu renovierten Bungalows am Strand empfehlen, weil man direkt an menschenleerem Traumstrand wohnt. Wir würden dieses Hotel weiter empfehlen. Danke für die wunderschöne Zeit an das Hotelteam von Jerome Lienart. Wir kommen sicher wieder :-)

My husband and I stayed at Le Bora Bora for 5 nights, and while the location and amenities were enjoyable, I was deeply disappointed to see blatant price gouging on basic necessities. Sunscreen, an essential item when staying on an island, was priced at $30 or $40 dollars in the hotel shop..

This pricing is so unreasonable and feels exploitative, especially since guests have limited options to purchase elsewhere due to having to take a ferry to access mainland. While I understand there’s often a markup for convenience, this level of inflation is unacceptable and gives the impression that the hotel is taking advantage of its guests.

For this reason alone, we would book elsewhere in the future.

Pearl Resorts does not stand behind its “Best Rate Guarantee”. I found a better price on Priceline, Trip Advisor and Booking.com. I called the hotel and they said it wouldn’t be an issue to price match but I needed to email the reservations desk. I emailed Pearl Resorts to match the prices because all of the terms and conditions matched and it qualified for their guarantee. Instead of honouring the price, the reservations manager said “the rates on the comparison website are inaccurate and beyond our control” and “we are unable to provide you with an explanation”. Be aware, they are dishonest about price matching.

Le rêve d'une vie.

The resort was amazing - staff were so friendly, helpful and accommodating. The chefs in the restaurants were brilliant and accommodated my wife’s dietary requirements with tailored dishes! The design of the bungalows were exquisite and the location breathtaking! We could see the fishes in the bungalow every day and could snorkel in the coral garden where there was such varieties of fish! Even saw a shark and a string ray! The wine bar was also a treat, especially when the weather took a turn and a great range at breakfast!

My husband and I celebrated our honeymoon in French Polynesia and the Le Bora Bora by Pearl Resorts was the highlight of our trip! The hotel staff promptly picked us up from the airport via water taxi and the service was elevated, professional, and friendly. We listened to live ukelele as we took in the beautiful landscape. When we arrived at the hotel the front desk staff was friendly, kind, and efficient. They even upgraded us for our honeymoon! We LOVED our overwater bungalow and complimentary bottle of champagne! The room was beautiful, spacious, and so clean. The balcony had a table, lounge set, & our own private pool. The sunset from the balcony was the best on the trip! The hotel is perfectly positioned on the island because you get the west facing ocean view. It was so romantic and relaxing! The bathroom was so large and they had every amenity. We celebrated New Year’s Eve at the hotel and the buffet was delicious. We enjoyed delicious cocktails, a bottle of champagne, & truly enjoyed the Polynesian musicians and dancers. Although it rained, it could not have ruined the night or trip. The fire dancers spun fire and the fireworks went off over the oven and under the moon. It was truly wonderful! Thank you Le Bora Bora by Pearl for amazing core memories and an incredible trip! We can’t wait to return to celebrate one of our anniversaries!

Be careful when booking this hotel. You HAVE to put a deposit down via their email with a link but they never send the email. Your booking then goes on to cancel. And you may not even realize it if you don't dig deep enough. |I don't understand how this hotel operates. I booked a reservation in Sept of 2024 for our April 2025 trip. I booked a 2 bedroom beachfront villa at $4500 a night and when I went in to print my confirmation ( a week ago), the reservation had been canceled. ||I realized they require a deposit in the fine print and missed that they state on the confirmation that they will send an email link for payment. I never received such a link. ||OK so I then rebooked this a week ago (thankfully the villa was still available) and waited for the link to pay the deposit. I booked on a Monday and today is Sunday, 7 days later. I emailed their reservation email 5 times and called to no one answering and leaving a message asking where the link to pay is. There is nothing back from this company. |I then reached out to their US office and received a response saying they can't help because I booked it on their direct website. |They just do not respond. An attempted $20k booking and it's as if their reservation department doesn't exist. Such poor business practices when it is such a competitive market with other hotels that responded immediately.

Stayed here on our honeymoon. Check in was a disaster, it was group check-in in a small badly lit room with not too friendly service. Resort is very nice, service not. Our flight got canceled and the staff didn’t really help with finding alternatives.

Absolutely exceptional place to stay it was like living a dream.

We had a big family group of 16 traveling around the islands. This was the best place we stayed!!! A lot due to how well the amazing Mao (the pearl princess, always with amazing jewelry) took care of us. Anticipating our needs before we even thought of them. And the staff, always cheerful, bringing us extra towels, available when we needed to book reservations. ||Such a beautiful location. The over water bungalows were so clean and updated, absolutely stunning water and views! Even on a rainy day we had a blast! ||Dream location! Thank you Mao and team!