Publicité
Avis des membres sur HILTON MAURITIUS RESORT & SPA
4.6/5
49 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
DI C
Visité en novembre 2023
음식점 서비스가 형편없었음. 나머진 좋음.
음식점 리뷰는 개별적으로 평가하였음.
힐튼은 리조트 수준에 맞게끔 음식점을 평가할 필요가 있다고 생각됨.
음식점 리뷰는 개별적으로 평가하였음.
힐튼은 리조트 수준에 맞게끔 음식점을 평가할 필요가 있다고 생각됨.
HILTON MAURITIUS RESORT & SPA
Responsable
21/11/2023 à 14:48
Dear Di,
Thank you for sharing your feedback. We apologize for the poor restaurant service during your visit. Your comments are valuable, and we are addressing the issues to enhance our standards.
Thank you for bringing this matter to our attention, and we look forward to welcoming you back for an improved experience.
Best regards,
Jacques Brune
General Manager
Thank you for sharing your feedback. We apologize for the poor restaurant service during your visit. Your comments are valuable, and we are addressing the issues to enhance our standards.
Thank you for bringing this matter to our attention, and we look forward to welcoming you back for an improved experience.
Best regards,
Jacques Brune
General Manager
Genius Lyrics
Visité en novembre 2023
One of the most beautiful views in the world is here. The services are great, and the experience superb!
Excellent for holidays, business, and events.
You might want to wear light clothing though, since it is usually sunny most times though.
Excellent for holidays, business, and events.
You might want to wear light clothing though, since it is usually sunny most times though.
HILTON MAURITIUS RESORT & SPA
Responsable
20/11/2023 à 12:46
Dear Genius Lyrics,
Thank you so much for sharing your wonderful experience! We're delighted to hear that you enjoyed the breathtaking views, excellent services, and superb overall experience during your stay with us. We truly appreciate your kind words.
We are glad you found our location suitable for holidays, business, and events. It was our pleasure to have you, and we look forward to welcoming you back for another memorable stay.
Kind Regards,
Jacques Brune
General Manager
Thank you so much for sharing your wonderful experience! We're delighted to hear that you enjoyed the breathtaking views, excellent services, and superb overall experience during your stay with us. We truly appreciate your kind words.
We are glad you found our location suitable for holidays, business, and events. It was our pleasure to have you, and we look forward to welcoming you back for another memorable stay.
Kind Regards,
Jacques Brune
General Manager
Publicité
Nicola Grögli
Visité en novembre 2023
The experience at the Hilton Resort was great! The staff is very friendly and they really care about your needs. The restaurants were very good and we enjoyed our stay very much.
When we come back to Mauritius, we are definitely looking forward to returning to this resort.
When we come back to Mauritius, we are definitely looking forward to returning to this resort.
HILTON MAURITIUS RESORT & SPA
Responsable
20/11/2023 à 06:01
Dear Nicola,
Thank you for taking the time to share your positive experience at Hilton Resort. We are delighted to hear that your stay was enjoyable, and we appreciate your kind words about our friendly staff and the excellent service they provided.
It is wonderful to know that you found our restaurants to be to your satisfaction, and we are happy to be your preferred choice for your next visit to Mauritius.
We look forward to welcoming you back to Hilton Resort in the future and ensuring another memorable stay.
Kind Regards,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Thank you for taking the time to share your positive experience at Hilton Resort. We are delighted to hear that your stay was enjoyable, and we appreciate your kind words about our friendly staff and the excellent service they provided.
It is wonderful to know that you found our restaurants to be to your satisfaction, and we are happy to be your preferred choice for your next visit to Mauritius.
We look forward to welcoming you back to Hilton Resort in the future and ensuring another memorable stay.
Kind Regards,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Tóbi Csaba
Visité en novembre 2023
Came for a buissness dinner. The atmosphere of the hotel is marvelous! The staff outperformance any kind of expectation.
HILTON MAURITIUS RESORT & SPA
Responsable
19/11/2023 à 11:31
Dear Tóbi Csaba,
We are truly heartened to receive your generous review of Hilton Mauritius Resort & Spa. Thank you for letting us know how much you enjoyed the atmosphere of the hotel during your dinner and that the team met all your expectations. We look forward to welcoming you back again soon.
Kind Regards,
Jacques Brune
General Manager
We are truly heartened to receive your generous review of Hilton Mauritius Resort & Spa. Thank you for letting us know how much you enjoyed the atmosphere of the hotel during your dinner and that the team met all your expectations. We look forward to welcoming you back again soon.
Kind Regards,
Jacques Brune
General Manager
neha Tank
Visité en novembre 2023
Had a wonderful stay in this beautiful hotel. All staff were so lovely and helpful. Cant remember everyones name but we would like to give special thank you to Deepak (concierge), Nina, Akash (reception), Dhanish (waiter) Kapeel (bar), Hemant (chef) Melissa and Cedric (activities team) and the indian lady who makes the Faratas! Beautiful beach setting where you can walk 100m out to sea. Great to see fishes in the morning snorkeling. Short bus ride to local malls and shops.
Thank you all at Hilton for making our stay so special!
Thank you all at Hilton for making our stay so special!
HILTON MAURITIUS RESORT & SPA
Responsable
19/11/2023 à 09:10
Dear neha Tank,
Thank you for taking the time to share your recent experience at Hilton Mauritius Resort & Spa and for giving us such wonderful feedback. We will extend your thanks to the team members mentioned as well as all other team members. We are pleased to see that you enjoyed our beach setting as well as our location in relation to locals malls and shops. We are hoping to be able to welcome you back again the next time you will travel to our area - please let us know if we can assist with booking and arrangements.
Kind Regards,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Thank you for taking the time to share your recent experience at Hilton Mauritius Resort & Spa and for giving us such wonderful feedback. We will extend your thanks to the team members mentioned as well as all other team members. We are pleased to see that you enjoyed our beach setting as well as our location in relation to locals malls and shops. We are hoping to be able to welcome you back again the next time you will travel to our area - please let us know if we can assist with booking and arrangements.
Kind Regards,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Volker Hofmann
Visité en novembre 2023
Das Hilton in Flic en Flac ist ein ganz besonderer Ort. Die Anlage des Gartens ist traumhaft gut gelungen; die vielen Wasserflächen der sich organisch in die Landschaft einfügenden Schwimmbecken und "Flüsse" erzielen einen kühlenden Effekt und sind natürlich ein echter Eyecatcher. Außerdem werden die Außenanlagen ständiger fachmännisch gepflegt.
Das Personal ist ausgesucht zuvorkommend und wir fühlten uns vom Willkommen bis zum Abschied in hohem Maße wertgeschätzt.
Es gibt aktuell vier Restaurants auf dem Gelände, darunter ein Buffett Restaurant, in welchem auch das Frühstück serviert wird, je ein am Abend geöffnetes thailändisches und indisches Lokal und das Coquinelle am Strand, wo man den ganzen Tag über sehr gut speist.
Die Zimmer sind groß, verfügen alle über einen Balkon und haben durchgängig Blick zum Meer.
Des Abends gibt es immer irgendwo Livemusik und auch dabei spürt man, dass die Angestellten des Hotels mit Herzblut versuchen, das positive Lebensgefühl an Ihre Gästen weiterzugeben.
Das Personal ist ausgesucht zuvorkommend und wir fühlten uns vom Willkommen bis zum Abschied in hohem Maße wertgeschätzt.
Es gibt aktuell vier Restaurants auf dem Gelände, darunter ein Buffett Restaurant, in welchem auch das Frühstück serviert wird, je ein am Abend geöffnetes thailändisches und indisches Lokal und das Coquinelle am Strand, wo man den ganzen Tag über sehr gut speist.
Die Zimmer sind groß, verfügen alle über einen Balkon und haben durchgängig Blick zum Meer.
Des Abends gibt es immer irgendwo Livemusik und auch dabei spürt man, dass die Angestellten des Hotels mit Herzblut versuchen, das positive Lebensgefühl an Ihre Gästen weiterzugeben.
HILTON MAURITIUS RESORT & SPA
Responsable
19/11/2023 à 07:46
Dear Volker Hofmann,
We are truly heartened to receive your wonderful review of Hilton Mauritius Resort & Spa. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after by the team on property and they were courteous and friendly from your arrival to your departure. The gardens are beautifully landscaped and before long will be back to their former splendor. We are glad that you enjoyed our options of Restaurants and that you found the food good. We trust that we can look forward to welcoming you back again in the not too distant future.
Kind Regards,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
We are truly heartened to receive your wonderful review of Hilton Mauritius Resort & Spa. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after by the team on property and they were courteous and friendly from your arrival to your departure. The gardens are beautifully landscaped and before long will be back to their former splendor. We are glad that you enjoyed our options of Restaurants and that you found the food good. We trust that we can look forward to welcoming you back again in the not too distant future.
Kind Regards,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Ronny Naumann
Visité en novembre 2023
Tolle Anlage!
HILTON MAURITIUS RESORT & SPA
Responsable
16/11/2023 à 05:30
Dear Ronny Naumann,
Good morning and thank you for choosing the Hilton Mauritius Resort & Spa. We are delighted to know that you enjoyed your visit and found us to be a great facility. We hope to see you again on a future visit to Mauritius.
Kind Regards,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Good morning and thank you for choosing the Hilton Mauritius Resort & Spa. We are delighted to know that you enjoyed your visit and found us to be a great facility. We hope to see you again on a future visit to Mauritius.
Kind Regards,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
ابو تميم
Visité en novembre 2023
الفندق من اجمل فنادق موريشيوس جميل بكل تفاصيلة وحي وتم تجديدة بشكل كامل اعجبتني المسابح والاكتيڤيتي بعد العشاء ، وتمنيت اني قضيت فيه كل الايام صراحة .
عندهم ٤ مطاعم / ٣ منها ( حجز )
١- مطعم هندي مميز جداً واكله لذيذ .
٢- مطعم تايلندي اكله لذيذ .
٣- مطعم اكل بحري .
٤- مطعم بوفية مفتوح اكله حلو ( بدون حجز ) .
عندهم ٤ مطاعم / ٣ منها ( حجز )
١- مطعم هندي مميز جداً واكله لذيذ .
٢- مطعم تايلندي اكله لذيذ .
٣- مطعم اكل بحري .
٤- مطعم بوفية مفتوح اكله حلو ( بدون حجز ) .
HILTON MAURITIUS RESORT & SPA
Responsable
13/11/2023 à 05:56
Dear Sir,
Thank you for your great review of our hotel in Mauritius! We're thrilled to hear you found it one of the most beautiful, with attention to detail in every aspect. We're delighted that you enjoyed the swimming pools, post-dinner activities, and our diverse range of restaurants, including the distinctive Indian and Thai options, seafood, and buffet.
Your positive feedback means a lot to us, and we're grateful for the time you took to share your experience. We look forward to welcoming you back for another exceptional stay.
Warm regards,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Thank you for your great review of our hotel in Mauritius! We're thrilled to hear you found it one of the most beautiful, with attention to detail in every aspect. We're delighted that you enjoyed the swimming pools, post-dinner activities, and our diverse range of restaurants, including the distinctive Indian and Thai options, seafood, and buffet.
Your positive feedback means a lot to us, and we're grateful for the time you took to share your experience. We look forward to welcoming you back for another exceptional stay.
Warm regards,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Timo
Visité en novembre 2023
Perfekter Ort für einen Traumurlaub um einfach mal die Seele baumeln zu lassen.
Oder einfach über das Hotel einen Mietwagen nehmen und die Insel erkunden.
Top Restaurants, Bars, Mitarbeiter, Strand, Unterhaltung…usw.
Alleine schon die Ankunft im Hotel war sehr schön und sehr entspannt.
Wie gesagt hier kann man seinen Traumurlaub verbringen. :-)
Oder einfach über das Hotel einen Mietwagen nehmen und die Insel erkunden.
Top Restaurants, Bars, Mitarbeiter, Strand, Unterhaltung…usw.
Alleine schon die Ankunft im Hotel war sehr schön und sehr entspannt.
Wie gesagt hier kann man seinen Traumurlaub verbringen. :-)
HILTON MAURITIUS RESORT & SPA
Responsable
10/11/2023 à 11:54
Dear Timo,
Thank you for taking the time to share your wonderful experience at our hotel! We're thrilled to hear that you found our property to be the perfect place for a dream vacation. It's fantastic to know that you enjoyed the top-notch restaurants, bars, staff, beach, and entertainment.
We're especially pleased that even the arrival at the hotel contributed to a lovely and relaxing experience for you. We appreciate your recommendation and are delighted to have been a part of making your vacation special.
Looking forward to welcoming you back for another dreamy stay in the future!
Kind Regards,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Thank you for taking the time to share your wonderful experience at our hotel! We're thrilled to hear that you found our property to be the perfect place for a dream vacation. It's fantastic to know that you enjoyed the top-notch restaurants, bars, staff, beach, and entertainment.
We're especially pleased that even the arrival at the hotel contributed to a lovely and relaxing experience for you. We appreciate your recommendation and are delighted to have been a part of making your vacation special.
Looking forward to welcoming you back for another dreamy stay in the future!
Kind Regards,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Karin Young
Visité en novembre 2023
It was lovely to walk into a fully renovated room and hotel. Love the openness, ambiance and new colour scheme - trendy and welcoming. The hotel just opened and staff are still getting trained. Nice to see familiar faces with great hilton hospitality are back after the rennovation. Daniel to mention a few. So nice to be greeted by great service and welcoming feeling. Ginger Thai's food and new look very special. Poh, the chef, thanks for making the time to come and say hi again. It is these special moments that makes the Hilton in mauritius the best place to stay.
It was for sure worth the wait for opening✋️ .
It was for sure worth the wait for opening✋️ .
HILTON MAURITIUS RESORT & SPA
Responsable
08/11/2023 à 05:51
Dear Karin Young,
Thank you for taking the time to share your recent experience with us. We truly appreciate your kind words and are delighted to hear that you enjoyed your stay at our renovated hotel.
We are happy that you found our new colour scheme, ambiance, and openness to be trendy and welcoming. It's heartwarming to know that you have noticed our staff's dedication and hospitality as we continue our training in order to exemplify the Hilton service ethos.
We are equally pleased to hear that you enjoyed the new look and food at Ginger Thai, and that Chef Pao's personal touch made your visit special.
Once again, thank you for choosing Hilton Mauritius, and for sharing your positive experience. We look forward to welcoming you back to our hotel soon.
Kind Regards,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Thank you for taking the time to share your recent experience with us. We truly appreciate your kind words and are delighted to hear that you enjoyed your stay at our renovated hotel.
We are happy that you found our new colour scheme, ambiance, and openness to be trendy and welcoming. It's heartwarming to know that you have noticed our staff's dedication and hospitality as we continue our training in order to exemplify the Hilton service ethos.
We are equally pleased to hear that you enjoyed the new look and food at Ginger Thai, and that Chef Pao's personal touch made your visit special.
Once again, thank you for choosing Hilton Mauritius, and for sharing your positive experience. We look forward to welcoming you back to our hotel soon.
Kind Regards,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Daniel C
Visité en novembre 2023
Booked this hotel for my partners birthday. Checkin was seamless and the staff on arrival were very friendly explaining the resort and giving information. They even managed to get our room ready prior to checkin time. Upon entering the room I advised the receptionist that there was no kettle. He said he would bring one. By the evening still no kettle so I asked the housekeeping lady who said she would get room service to deliver one, despite waiting for a few hours still nothing. Upon making reservation I contacted Valentina Moonesawmy and advised her it was my partners birthday. She advised she would arrange a cake for her which would have been a nice surprise. But guess what no cake arrived, yet another shortfall of service. Hotel was overall nice and clean, they have just finished refurbishing it so we had a small issue with toilet leaking and minibar not being stocked but no big deal. Pity about the staff forgetting that it's the small things that matter and make a guests stay. Not what I expected from hilton!
HILTON MAURITIUS RESORT & SPA
Responsable
03/11/2023 à 09:10
Dear Daniel C,
Thank you for taking the time to share your recent experience at Hilton Mauritius Resort & Spa and for giving us valuable feedback. We are pleased that we met some of your expectations with regards to your room being ready earlier than check-in time and that you found the Hotel overall, nice and clean. Please accept our sincerest apologies for the shortfall in service delivery with regards to the kettle in your room, minibar not being fully stocked and your toilet leaking and the fact that you did not receive your partners Birthday cake, even although it was pre-arranged. We trust that this experience will not affect your decision to stay with us again in the not too distant future. We are hoping to be able to show you true Hilton hospitality and exceed all your expectations.
Kind Regards,
Jacques Brune
General Manager
Thank you for taking the time to share your recent experience at Hilton Mauritius Resort & Spa and for giving us valuable feedback. We are pleased that we met some of your expectations with regards to your room being ready earlier than check-in time and that you found the Hotel overall, nice and clean. Please accept our sincerest apologies for the shortfall in service delivery with regards to the kettle in your room, minibar not being fully stocked and your toilet leaking and the fact that you did not receive your partners Birthday cake, even although it was pre-arranged. We trust that this experience will not affect your decision to stay with us again in the not too distant future. We are hoping to be able to show you true Hilton hospitality and exceed all your expectations.
Kind Regards,
Jacques Brune
General Manager
L A
Visité en octobre 2023
Super hôtel, plage paradisiaque, kayak pour explorer le rivage, l'hôtel méritait un rafraichissement qui est en cours, c'était nécessaire ça devrait être royal après. Emplacement exceptionnel. Chers par contre pour ce que c'est.
HILTON MAURITIUS RESORT & SPA
Responsable
11/10/2023 à 13:46
Dear L A,
Good afternoon and thank you, we are truly heartened to receive your generous review of Hilton Mauritius Resort & Spa. Thank you for letting us know how much you enjoyed it, we are especially pleased that you enjoyed the beach and the kayaking. As you correctly mentioned, we are busy with a full renovation and we looking forward to re-opening soon. We look forward to having you with us again in the near future.
Kind Regards,
Jacques Brune
General Manager
Good afternoon and thank you, we are truly heartened to receive your generous review of Hilton Mauritius Resort & Spa. Thank you for letting us know how much you enjoyed it, we are especially pleased that you enjoyed the beach and the kayaking. As you correctly mentioned, we are busy with a full renovation and we looking forward to re-opening soon. We look forward to having you with us again in the near future.
Kind Regards,
Jacques Brune
General Manager
LS DYAN
Visité en septembre 2023
Février 2023
De loin le meilleur hôtel que nous ayons fait sur l'île ces 3 dernières années. En dehors des prestations haut de gamme fournies par ce type d'hôtel, la grosse valeur ajoutée de l'établissement est, selon nous, le personnel qui a été exceptionnel. Deepa, Stéphanie, Jane, Owen, et les autres ... les enfants nous parlent encore de vous. Nous reviendrons c'est certain.
De loin le meilleur hôtel que nous ayons fait sur l'île ces 3 dernières années. En dehors des prestations haut de gamme fournies par ce type d'hôtel, la grosse valeur ajoutée de l'établissement est, selon nous, le personnel qui a été exceptionnel. Deepa, Stéphanie, Jane, Owen, et les autres ... les enfants nous parlent encore de vous. Nous reviendrons c'est certain.
HILTON MAURITIUS RESORT & SPA
Responsable
01/10/2023 à 13:34
Dear LS DYAN,
We are truly heartened to receive your generous review of Hilton Mauritius Resort & Spa. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after by our team and your thanks will be extended to them. We look forward to having you with us again in the near future especially after our full renovation that comes to end this month.
Kind Regards,
Jacques Brune
General Manager
We are truly heartened to receive your generous review of Hilton Mauritius Resort & Spa. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after by our team and your thanks will be extended to them. We look forward to having you with us again in the near future especially after our full renovation that comes to end this month.
Kind Regards,
Jacques Brune
General Manager
Lammy Patrick
Visité en juillet 2023
It's under renovation as of today of this post
HILTON MAURITIUS RESORT & SPA
Responsable
19/07/2023 à 11:00
Dear Lammy Patrick,
Good morning and thank you for your positive rating, it is much appreciated. You are correct, we are currently doing a full renovation to the Hotel and we can't wait to welcome you to the Hotel again in November 2023.
Kind Regards,
Hilton Mauritius Resort & Spa Team
Good morning and thank you for your positive rating, it is much appreciated. You are correct, we are currently doing a full renovation to the Hotel and we can't wait to welcome you to the Hotel again in November 2023.
Kind Regards,
Hilton Mauritius Resort & Spa Team
Oleg Karpukovich
Visité en juin 2023
Завтраки!!!!
HILTON MAURITIUS RESORT & SPA
Responsable
26/06/2023 à 06:49
Dear Oleg Karpukovich,
We are truly heartened to receive your generous review of Hilton Mauritius Resort & Spa. We look forward to having you with us again in the near future once our renovations are complete.
Kind Regards,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
We are truly heartened to receive your generous review of Hilton Mauritius Resort & Spa. We look forward to having you with us again in the near future once our renovations are complete.
Kind Regards,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Dawid Rygiel
Visité en juin 2023
Überwiegend sehr freundliches Personal. Zimmerservice ist hervorragend. Anlage ist sehr schön, nicht überlaufen man kann sich zurückziehen und findet Ruhe.
HILTON MAURITIUS RESORT & SPA
Responsable
26/09/2022 à 06:03
Dear Dawid Rygiel,
We are truly heartened to receive your generous review of Hilton Mauritius Resort & Spa. Thank you for letting us know how much you enjoyed it and especially that you found room service to be excellent and the area very nice, as well as that you felt well-looked after by the team on property. We look forward to having you with us again in the near future once our renovations are completed.
Kind Regards,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
We are truly heartened to receive your generous review of Hilton Mauritius Resort & Spa. Thank you for letting us know how much you enjoyed it and especially that you found room service to be excellent and the area very nice, as well as that you felt well-looked after by the team on property. We look forward to having you with us again in the near future once our renovations are completed.
Kind Regards,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
robin askoolum
Visité en mai 2023
Nice
HILTON MAURITIUS RESORT & SPA
Responsable
25/05/2023 à 13:20
Dear robin askoolum,
Thank you for choosing the Hilton Mauritius Resort & Spa and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again once our renovation is completed.
Kind Regards,
Jacques Brune
General Manager
Thank you for choosing the Hilton Mauritius Resort & Spa and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again once our renovation is completed.
Kind Regards,
Jacques Brune
General Manager
Yasmine CHEBIHI
Visité en mai 2023
Nous avons passé un excellent séjour en famille au sein de cet hôtel il y a plus d'un mois. Personnel très bienveillant, aux petits soins, un grand merci à eux et particulièrement à Cashmeera, Deepa, Kunal et les managers du buffet restaurant)
Cadre magnifique, très belles piscines.
Nous vous recommandons ce lieu qui est également très bien situé.
Cadre magnifique, très belles piscines.
Nous vous recommandons ce lieu qui est également très bien situé.
HILTON MAURITIUS RESORT & SPA
Responsable
03/07/2022 à 15:27
Dear Yasmine CHEBIHI,
We are truly heartened to receive your generous review of Hilton Mauritius Resort & Spa. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after by our team on property, enjoyed the swimming pool areas, our location and the setting. We look forward to having you with us again in the near future. Stay safe.
Kind Regards,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
We are truly heartened to receive your generous review of Hilton Mauritius Resort & Spa. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after by our team on property, enjoyed the swimming pool areas, our location and the setting. We look forward to having you with us again in the near future. Stay safe.
Kind Regards,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Dean Gersun
Visité en avril 2023
Old tired rooms. Work furniture dirty vanities cracked tiles and mold in shower. Left after one noght
HILTON MAURITIUS RESORT & SPA
Responsable
14/04/2023 à 07:28
We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We are sorry to hear that you found the rooms to be old and tired, and that you encountered issues with the furniture, vanities, tiles, and shower.
We apologize for falling short of your expectations during your stay, and we hope that you will give us another opportunity to provide you with a superior experience in the future. Your feedback is valuable to us as we continue to improve our facilities and services.
Thank you for bringing these concerns to our attention, and we hope to have the chance to welcome you back and exceed your expectations on your next visit.
Sincerely,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
We apologize for falling short of your expectations during your stay, and we hope that you will give us another opportunity to provide you with a superior experience in the future. Your feedback is valuable to us as we continue to improve our facilities and services.
Thank you for bringing these concerns to our attention, and we hope to have the chance to welcome you back and exceed your expectations on your next visit.
Sincerely,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Rebecca Ramlugun Ünal (Beckie)
Visité en avril 2023
Amazing staff and welcome! Special thanks to the bar team, Jannick and the Farata cook lady who made sure to give us special attention and always made sure we were always fine and happy ???? you guys are absolute gems ????
HILTON MAURITIUS RESORT & SPA
Responsable
12/04/2023 à 13:33
Dear Rebecca Ramlugun Ünal,
Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with our amazing staff. Jannick and the Farata cook lady are indeed absolute gems, and we're delighted that they provided you with special attention to ensure you were happy throughout your visit.
We appreciate your recognition of their efforts in making sure you were always fine and happy. Your feedback means a lot to us, and we'll be sure to pass on your appreciation to our bar team and the cook lady.
Thank you for choosing our establishment, and we look forward to welcoming you back in the future!
Sincerely,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with our amazing staff. Jannick and the Farata cook lady are indeed absolute gems, and we're delighted that they provided you with special attention to ensure you were happy throughout your visit.
We appreciate your recognition of their efforts in making sure you were always fine and happy. Your feedback means a lot to us, and we'll be sure to pass on your appreciation to our bar team and the cook lady.
Thank you for choosing our establishment, and we look forward to welcoming you back in the future!
Sincerely,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Publicité
Reinhold Lawatsch
Visité en avril 2023
Die Ortschaft Flic en Flac ist tagsüber über den Strand gut erreichbar , auf der Straße zu gehen ist abzuraten wegen dem Verkehr, dem einheimischen Fahrstil und dem weitgehendem Fehlen des Gehweges
HILTON MAURITIUS RESORT & SPA
Responsable
03/04/2023 à 08:17
Dear Reinhold Lawatsch,
Greetings from the Hilton Mauritius Resort & Spa!
Thanking you for choosing our resort for your recent stay and taking time to share your experience on Google.
We are thrilled to receive your generous rating and delighted to hear that we were able to meet your stay expectations.
We are looking forward to welcoming you in a not too distant future.
Stay safe!
Sincerely,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Greetings from the Hilton Mauritius Resort & Spa!
Thanking you for choosing our resort for your recent stay and taking time to share your experience on Google.
We are thrilled to receive your generous rating and delighted to hear that we were able to meet your stay expectations.
We are looking forward to welcoming you in a not too distant future.
Stay safe!
Sincerely,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Arnulf Smolle
Visité en avril 2023
Hotel schon in die Jahre gekommenen, aber gut. Zimmerservice musste an drei Tagen aufgefordert werden das Zimmer zu machen.
HILTON MAURITIUS RESORT & SPA
Responsable
10/04/2023 à 13:54
Dear Arnulf Smolle,
We're glad to hear that you had a good overall experience at our hotel, despite some issues with room service. We apologize for any inconvenience you experienced regarding the cleanliness of your room. Our housekeeping team strives to maintain a high standard of cleanliness and attention to detail, and we're sorry to hear that we fell short of your expectations.
We value your patronage and hope to have the opportunity to welcome you back in the future. If there's anything else we can do to make your stay more comfortable, please don't hesitate to let us know.
Sincerely,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
We're glad to hear that you had a good overall experience at our hotel, despite some issues with room service. We apologize for any inconvenience you experienced regarding the cleanliness of your room. Our housekeeping team strives to maintain a high standard of cleanliness and attention to detail, and we're sorry to hear that we fell short of your expectations.
We value your patronage and hope to have the opportunity to welcome you back in the future. If there's anything else we can do to make your stay more comfortable, please don't hesitate to let us know.
Sincerely,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Robin K
Visité en avril 2023
I have mixed emotions about this resort. The location is breathtakingly beautiful. But we were here on business with very little time to enjoy the scenery, let alone the lavish pools and beach.
The rooms are spacious and have all the mod cons. They also have a slightly lived-in feeling that I would expect from a four-star hotel but not a luxury resort. Nothing that an upholsterer and a painter could not easily fix - but it's not been done, yet.
Breakfast was very much OK, albeit not outstanding given, and we'll come to that in a moment, the price.
WiFi is free and works reasonably well for work but not for streaming, if that is your thing. There are no convenience stores or similar to be found. Which brings me to food...
The buffet we went for on the first evening was, delicately put, very much sub standard and extortionately priced. By which I mean €60 for the buffet with not even tap water included. We ended up paying €80 per person in exchange for what can best be described as canteen food. Just a few minutes down the road by taxi, several very good and moderately priced restaurants can be found, and I would encourage everyone to steer clear of the buffet.
Speaking of prices, we were here on a company bill, so, no complaints. But €300 per night for this resort seems quite unreasonable.
That is not to say that the stay was not pleasant. It was, and very much so. But the resort is "OK," not "great" or "outstanding."
The rooms are spacious and have all the mod cons. They also have a slightly lived-in feeling that I would expect from a four-star hotel but not a luxury resort. Nothing that an upholsterer and a painter could not easily fix - but it's not been done, yet.
Breakfast was very much OK, albeit not outstanding given, and we'll come to that in a moment, the price.
WiFi is free and works reasonably well for work but not for streaming, if that is your thing. There are no convenience stores or similar to be found. Which brings me to food...
The buffet we went for on the first evening was, delicately put, very much sub standard and extortionately priced. By which I mean €60 for the buffet with not even tap water included. We ended up paying €80 per person in exchange for what can best be described as canteen food. Just a few minutes down the road by taxi, several very good and moderately priced restaurants can be found, and I would encourage everyone to steer clear of the buffet.
Speaking of prices, we were here on a company bill, so, no complaints. But €300 per night for this resort seems quite unreasonable.
That is not to say that the stay was not pleasant. It was, and very much so. But the resort is "OK," not "great" or "outstanding."
Jakub Kosik
Visité en avril 2023
Warm welcome, drinks and sweet on arrival. All staff so kind and very helpful. Definitely worth to visit
HILTON MAURITIUS RESORT & SPA
Responsable
20/03/2023 à 10:48
Dear Jakub Kosik,
Greetings from the Hilton Mauritius Resort & Spa!
Thank you for taking the time to leave a review! We're thrilled to hear that you enjoyed your visit and that you were pleased with the warm welcome you received from the team. We take great pride in providing excellent service and making our guests feel at home, so it's always wonderful to hear positive feedback.
We're glad that you found the team members kind and very helpful, and we appreciate your recommendation. It means a lot to us that you think we're worth visiting. We hope to see you again soon, and please don't hesitate to let us know if there's anything we can do to make your next visit even better.
Sincerely,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Greetings from the Hilton Mauritius Resort & Spa!
Thank you for taking the time to leave a review! We're thrilled to hear that you enjoyed your visit and that you were pleased with the warm welcome you received from the team. We take great pride in providing excellent service and making our guests feel at home, so it's always wonderful to hear positive feedback.
We're glad that you found the team members kind and very helpful, and we appreciate your recommendation. It means a lot to us that you think we're worth visiting. We hope to see you again soon, and please don't hesitate to let us know if there's anything we can do to make your next visit even better.
Sincerely,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Alfred Bache
Visité en avril 2023
Wonderful stay at the Hilton! Jannick was the best hostess and made us feel so welcome! The resort is so beautiful and rooms are modern.
Some of the food could be better quality, but on the whole it was a truly incredible holiday.
Some of the food could be better quality, but on the whole it was a truly incredible holiday.
HILTON MAURITIUS RESORT & SPA
Responsable
05/04/2023 à 06:42
Dear Alfred Bache,
Greetings from the Hilton Mauritius Resort & Spa!
Thank you so much for choosing to stay at the Hilton and for taking the time to share your experience! We are thrilled to hear that you had a wonderful stay with us and that Jannick provided exceptional service during your time here.
We appreciate your feedback regarding the food and will certainly take that into consideration as we continue to improve our offerings. Overall, we're delighted to have been a part of your truly incredible holiday and hope to welcome you back to the Hilton soon for another memorable stay!
Sincerely,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Greetings from the Hilton Mauritius Resort & Spa!
Thank you so much for choosing to stay at the Hilton and for taking the time to share your experience! We are thrilled to hear that you had a wonderful stay with us and that Jannick provided exceptional service during your time here.
We appreciate your feedback regarding the food and will certainly take that into consideration as we continue to improve our offerings. Overall, we're delighted to have been a part of your truly incredible holiday and hope to welcome you back to the Hilton soon for another memorable stay!
Sincerely,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Fiona Deskin
Visité en avril 2023
It was the best trip ever and thanks to Hilton Mauritius for making it so memorable. Special thanks to Maya from the restaurant, Deepak from front desk, daniel for paddle boating and the best airport pick up and drop by Mr louis
HILTON MAURITIUS RESORT & SPA
Responsable
03/04/2023 à 07:04
Dear Fiona Deskin,
Greetings from the Hilton Mauritius Resort & Spa!
Thank you for sharing your experience of your trip to Mauritius and your appreciation for the hospitality of Hilton Mauritius Resort & Spa. I'm glad to hear that you had the best trip ever, and that the team, especially Maya from the restaurant, Deepak from the front desk, Daniel for paddle boating, and Mr. Louis for the airport pick up and drop off, helped make it a memorable one. I'll be sure to pass along your kind words to the hotel team, as I'm sure they'll be delighted to hear that their efforts have made a positive impact on your stay.
Sincerely,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Greetings from the Hilton Mauritius Resort & Spa!
Thank you for sharing your experience of your trip to Mauritius and your appreciation for the hospitality of Hilton Mauritius Resort & Spa. I'm glad to hear that you had the best trip ever, and that the team, especially Maya from the restaurant, Deepak from the front desk, Daniel for paddle boating, and Mr. Louis for the airport pick up and drop off, helped make it a memorable one. I'll be sure to pass along your kind words to the hotel team, as I'm sure they'll be delighted to hear that their efforts have made a positive impact on your stay.
Sincerely,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Jean Luc Michel-Villaz
Visité en mars 2023
Hotel est au tops mais la plage est loin d'être la plus belle,l'eau n'y est pas très claire et pire sur la droite carrément de la vase. Ce qui nous a fait regretter notre choix
HILTON MAURITIUS RESORT & SPA
Responsable
30/03/2023 à 06:56
Dear Jean Luc Michel-Villaz,
Thank you for taking the time to share your feedback on your recent stay at our hotel. We are sorry to hear that the beach did not meet your expectations and that you were disappointed with the water quality. We understand that the beach is an important part of the vacation experience, and we regret that we did not meet your expectations in this regard.
We appreciate your honest feedback, and we hope that you were able to enjoy the other amenities and services that our hotel has to offer. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.
Sincerely,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Thank you for taking the time to share your feedback on your recent stay at our hotel. We are sorry to hear that the beach did not meet your expectations and that you were disappointed with the water quality. We understand that the beach is an important part of the vacation experience, and we regret that we did not meet your expectations in this regard.
We appreciate your honest feedback, and we hope that you were able to enjoy the other amenities and services that our hotel has to offer. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.
Sincerely,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Pierre CHD
Visité en mars 2023
Séjour extra (14 nuits) au Hilton Mauritius de Flic-en-Flac ! Dans un établissement haut de gamme, très propre, nous avons profité des infrastructures de qualité (merci pour la piscine adult only !). Les chambres sont spacieuses, bien insonorisées et bien entretenues. Si on devait chipoter, je mettrais un petit bémol sur la clim' un peu bruyante (mais l'hôtel entre en phase de travaux pour 6 mois, sans doute que ce petit désagrément sera attenué).
Restaurantion très copieuse, variée et de qualité !
Mais le gros gros point fort de l'établissement, c'est son personnel, surtout à la restauration et à l'Hisbiscus bar ! Widley, Maya, Chloé et Prémina sont le sourire et l'accueil Mauritien incarnés ! Merci à eux car ils ont fait de ce séjour une franche réussite !
Pour les activités, le club de plongee NEMO est à cinq minutes à pieds par la plage. Pour les excursions, il y a le chauffeur de taxi JACK dont vous trouverez les coordonnées sur les forums du ROUTARD.
Merci à l'équipe du HILTON, je pense que nous y reviendrons.
Restaurantion très copieuse, variée et de qualité !
Mais le gros gros point fort de l'établissement, c'est son personnel, surtout à la restauration et à l'Hisbiscus bar ! Widley, Maya, Chloé et Prémina sont le sourire et l'accueil Mauritien incarnés ! Merci à eux car ils ont fait de ce séjour une franche réussite !
Pour les activités, le club de plongee NEMO est à cinq minutes à pieds par la plage. Pour les excursions, il y a le chauffeur de taxi JACK dont vous trouverez les coordonnées sur les forums du ROUTARD.
Merci à l'équipe du HILTON, je pense que nous y reviendrons.
HILTON MAURITIUS RESORT & SPA
Responsable
30/03/2023 à 06:51
Dear Pierre CHD,
Thank you for taking the time to share your experience at the Hilton Mauritius in Flic-en-Flac. We are delighted to hear that you enjoyed your extra stay with us and appreciated the quality infrastructure of the hotel, including the adult-only swimming pool and spacious, well-maintained rooms.
We are sorry to hear that you experienced some noise from the air conditioning and would like to sincerely apologies for the inconvenience caused. Rest assured that the concerned department has been made aware of the issue.
It's great to hear that you enjoyed the rich and varied dining options, and we are especially thrilled to hear that our team, especially at the restaurant and Hibiscus bar, made your stay truly memorable.
We are looking forward to welcoming you in a not too distant future.
Stay safe!
Sincerely,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Thank you for taking the time to share your experience at the Hilton Mauritius in Flic-en-Flac. We are delighted to hear that you enjoyed your extra stay with us and appreciated the quality infrastructure of the hotel, including the adult-only swimming pool and spacious, well-maintained rooms.
We are sorry to hear that you experienced some noise from the air conditioning and would like to sincerely apologies for the inconvenience caused. Rest assured that the concerned department has been made aware of the issue.
It's great to hear that you enjoyed the rich and varied dining options, and we are especially thrilled to hear that our team, especially at the restaurant and Hibiscus bar, made your stay truly memorable.
We are looking forward to welcoming you in a not too distant future.
Stay safe!
Sincerely,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Rebecca S
Visité en mars 2023
This Hilton resort is a paradise, the staff is incredibly nice and helpful and they react so fast to any small need you may have. They are amazing. The resort is modern and has everything you need. I recommend going for a walk on the beach in the south direction, it is beautiful.
Restaurants are great, the Thai one was one of the best Thais I've ever had
Restaurants are great, the Thai one was one of the best Thais I've ever had
HILTON MAURITIUS RESORT & SPA
Responsable
30/03/2023 à 06:47
Dear davebanz,
Greetings from the Hilton Mauritius Resort & Spa!
Thank you for sharing your positive experience at the Hilton resort! It sounds like you had a wonderful time and were impressed with the quality of service provided by the staff. It's always great to hear when a resort goes above and beyond to ensure their guests are comfortable and satisfied with their stay.
Your recommendation to take a walk on the beach in the south direction is a great tip for other guests to explore the beautiful surroundings. It's also fantastic to hear that the resort has a variety of excellent restaurants, including the Thai one that you particularly enjoyed.
Thank you for sharing your feedback and recommendation, and we hope to welcome you back in the future for another relaxing and enjoyable stay.
Sincerely,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
Greetings from the Hilton Mauritius Resort & Spa!
Thank you for sharing your positive experience at the Hilton resort! It sounds like you had a wonderful time and were impressed with the quality of service provided by the staff. It's always great to hear when a resort goes above and beyond to ensure their guests are comfortable and satisfied with their stay.
Your recommendation to take a walk on the beach in the south direction is a great tip for other guests to explore the beautiful surroundings. It's also fantastic to hear that the resort has a variety of excellent restaurants, including the Thai one that you particularly enjoyed.
Thank you for sharing your feedback and recommendation, and we hope to welcome you back in the future for another relaxing and enjoyable stay.
Sincerely,
Jacques Brune
General Manager
Hilton Mauritius Resort & Spa
HILTON MAURITIUS RESORT & SPA
Les meilleurs à Wolmar et autour
Publicité
Special thanks to Mr kunal, the restaurant manager, and Miss Meinika, whose attentiveness and professionalism stood out throughout my visit. Kudos to the chefs for their culinary expertise.
My experience was nothing short of outstanding. The combination of top-notch service, luxurious accommodations, and attention to detail make it a standout choice for anyone seeking a memorable and comfortable stay. I wholeheartedly recommend Hilton Hotel and look forward to my next visit.
We are truly heartened to receive your generous review of Hilton Mauritius Resort & Spa. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after by the team on property and your special mentions will be shared with Mr. Kunal and Miss Meinika. We would love the opportunity to welcome you back again in the not too distant future.
Kind Regards,
Jacques Brune
General Manager