MAYFAIR HOUSE HOTEL & GARDEN
2024
Y aller et contacter
Paradis tropical au cœur de Coconut Grove, avec suites hyper confortables, piscine sur le toit et décoration Art déco.
Ce paradis tropical au cœur de Coconut Grove vient de vivre une incroyable cure de jouvence, et le résultat est sublime ! L'hôtel propose une variété de chambres très cosy, parées de tons chauds, ponctuées de meubles en acajou et de touches Art déco. Les plus luxueuses ont même une terrasse avec douche extérieure, un vrai petit jardin où l'on se prélasserait des heures. Ne manquez pas de faire un plongeon dans la magnifique piscine sur les toits ou manger un bout au Mayfair Grill.
Informations complémentaires
Informations et horaires sur MAYFAIR HOUSE HOTEL & GARDEN
Chambres à partir de 369 US$. Piscine sur le toit.
Message de la direction
Mayfair House & Garden est un hôtel de luxe situé dans le quartier le plus piétonnier de Miami, qui propose différents types de chambres, toutes spacieuses et dotées de salle de bains haut de gamme. Certaines d’entre elles disposent d’une douche accessible en fauteuil roulant. Cet établissement possède également d’une salle de conférence pouvant accueillir tous types d’événements. Par ailleurs, pour bien profiter de la journée, son restaurant, Gril Mayfair, propose une cuisine du sud-ouest américain et le Sipsip Calypso Rum Bar, des cocktails tropicaux et du rosé rafraîchissant. Une belle adresse pour un séjour luxueux.
First of all, the building is old, but beautiful. The plants in the atrium are incredible, and the pool is great. Very nice architectural gem right in the heard of Coconut Grove.
This hotel has terrible management… here is what happened:
Day 1, in our room the sink, toilet, and shower were all leaking. Small drips of water so we used one of our towels to keep it from pooling.
Day 2, the housekeeping came, and took the only clean towels that we had, and didn’t replace them. They also took our water bottles and some other strange things. I checked at the pool, but there were also no towels there.
Around noon, I went down to the front desk and asked for some towels so that we could shower before dinner.
At 6:30pm that night - they still hadn’t brought us any towels.
I went back down to the front desk and the manager with the man bun told me they had a problem with the housekeeping and were working on getting more towels. He said he would refund our meals that we had ordered from the pool and restaurant so far.
There were no towels in the entire hotel, but he promised to refund those meals which seemed fair.
They did bring towels a few hours later. The manager never refunded the meals.
Day 3, while relaxing at the pool, they decided to have some obnoxious peloton workout class outside at the pool. Coach was yelling and everyone at the pool was annoyed. I also watched “Man Bun Manager” attempt to fix an issue where some guests had reserved a cabana but the hotel never put any sign to reserve it. Lol awkward.
Around 1pm, everyone that had a cabana had to stand up and wait around while they put towels down on the cabana cushions. Weird and awkward.
Upon leaving, I told the front desk employee about everything and he said he would get the meal refunds sorted out. I never heard from him again about that refund.
A day after checkout I received a text message from “Robert T” asking when he could give me a call. I told him a day and time, Robert confirmed, then never called…
Very strange for a hotel to have no towels, then offer to make things right, but then never actually make things right.
Overall review: 4 stars for the actual building architecture, negative 6 stars for the terrible manager of this hotel. Total rating: -2, but I guess 1 star is the lowest I can give.