LUX LE MORNE

Wir waren im Juni 2023 für eine Nacht im Lux Le Morne Hotel. Wir sind gegen 9 Uhr morgens angereist und haben gleich noch Frühstücken dürfen, obwohl das gar nicht inklusive war. Die Auswahl am Frühstücksbuffet war einfach nur der absolute Wahnsinn. So etwas habe ich noch nie gesehen vorher. Wir haben dann noch Abendessen dazugebucht, was auch mega gut war. Das Personal im gesamten Hotel ist sehr freundlich und hilfsbereit. Die Lage vom Hotel ist auch super, direkt am Fuß vom Berg La Brabant. Der Strand ist auch traumhaft mit sehr vielen Palmen und das Meer ist kristallklar. Man kann auch sehr gut schnorcheln und man sieht schöne Fische. Das Zimmer war auch ein Highlight. Ich kann es jedem nur empfehlen, der Preis ist natürlich auch sehr stolz!

Well located superb place

Très bel hôtel bien entretenu avec de jolis spots photos et de beaux extérieurs.
La plage est magnifique.
Les plus : la qualité de la literie, la douche et la chambre sont spacieuses et propres, plusieurs piscines agréables avec vue sur l'océan, la chambre est faite plusieurs fois par jour. L accueil et la disponibilité du personnel est remarquable. Endroit adapté aux familles et aux bébés. La gentillesse du personnel est ce qui me ferait certainement revenir dans cet établissement. Tout le personnel est très agréable avec le bébé. Menu bébé et enfant à chaque repas.
Les moins : la qualité de la nourriture est bonne mais pas exceptionnelle. Beaucoup d escaliers pas très pratique avec une poussette. Le ravitaillement en eau potable dans la chambre est pauvre.
Nous avons passes de belles vacances au Lux* le Morne. Merci à tout le staff pour nous avoir fait passé de belles vacances.

Plage incroyable, service de très bonne qualité ! Super expérience avec beaucoup d’activités et de petites attentions qui font la différence par rapport à d’autres hôtels de l’île

We chose to come to this hotel for what we hoped would be the holiday of a lifetime. We spent a lot of time researching. Overall it has been an experience of highs and lows and mostly lows I am afraid to say. When you spend over £600 a night you have a certain expectation of service delivery. I have to say we were really disappointed. If the hotel had been £200 a night we would have definitely not been so disappointed. As with a lot of hotels you are directed towards the app - which has to be one of the worst hotel apps I have ever encountered - it was useless - impossible to find the date and zero in app communication which would help this hotel immeasurably.
The location is the shining star - The beach is kept pristine and there are an abundance of sunbeds and bean bags. Just about enough to satisfy a full hotel. The sun beds aren't that comfy and despite a button to call staff by each one it is hit and miss as to whether someone comes to take your order. When they do - beware the cost..

We booked half board because of the exceptionally high cost of all inclusive. I also don't drink, which is where you get most of the benefits of an all inclusive package. What will, until my dying day, be a massive no no for a good hotel, is to find that they charge you for water. This hotel is THE MOST CONFUSING when it comes to this: At breakfast on half board you get free water, tea and coffee - but at dinner you do not. It's just money grabbing and very, very confusing if you are on half board - why one rule for breakfast and another for dinner?

This hotels ‘rules’ are equally confusing - does the restaurant charge or not charge? Or when does it charge? And then what does it charge for and what doesn't it charge for? Eventually we settled on just going to the same restaurant every night - The Kitchen - which was appropriately named and honestly like a glorified self-serve Butlin’s canteen.

The food: the look of the food was good and there was plenty of choice, but most of it fell down on taste. Everything was just so bland. Fish fried fresh in front of you - bland, desserts that looked eye-wateringly good - bland. I ended up just having plain pasta with oil and garlic every night from the pasta station!
The highlight to the restaurant for me were the three cats who wandered round begging scraps. Funnily enough they had developed a certain palate and wouldn't be fobbed off with anything less than sashimi or striploin beef (all bland too!).

The bedroom is something that is to be praised for its design and layout. The standard of the cleaning and maid service not up to par and so very random. They were however FASTIDIOUS when it came to checking the mini bar! That was never left unchecked! Not surprising with this hotel as they even put coconut water for sale next to the free water stations on the beach!
I wasn’t prepared for - misogyny - I was really surprised how many men here would only talk to the man.

As a honeymoon destination I simply say don't go here. These guys are professionals at selling the dream. As a result they are raking it in hand over fist to bring in a bunch of people at their biggest ever spending time on a holiday - it's quite cynical and as a honeymoon couple you won't feel special as everyone else here , pretty much, is on honeymoon too. The honeymoon package looks good but is in fact a bit ‘meh’ The ‘bubbles and canape toast to love’ on our terrace was hilarious, for me, a slice of cucumber and an apple juice and for him a glass of warm “Welcome wine” and a soggy snack. This was served on our terrace at some time between 4.00pm and 5.00pm. I kid you not. The best part of the package was the massage but honestly I’d rather pay less and not have it.

We started joking to ourselves that a stay here left us feeling like hotel inspectors rather than honeymooners. I wish we had gone elsewhere with our budget now.